Managment Occupation Health And Safety 5th Edition by Kevin Kelloway – Test Bank

 

 

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Sample Test

Chapter 3-Workers’ Compensation

 

MULTIPLE CHOICE

 

1.    In general, if a worker sustains an injury on the job and is unable to work due to that injury what will Workers’ Compensation provide?

a.

that the injured worker receives only first-aid treatment

b.

that the injured worker receives benefits and remains at home recuperating until he or she can properly function at his or her job

c.

that the injured worker receives proper health care coverage for injuries sustained

d.

a temporary replacement for the injured worker

 

ANS: b

PTS: 1

REF: p. 52

 

2.    The Workers’ Compensation Act retains which of the following principles?

a.

It provides collective liability for employers.

b.

It provides workers with compensation depending on the financial condition of the employer.

c.

It is a system that allows for recourse to the courts.

d.

It provides compensation based on organizational earnings.

 

ANS: a

PTS: 1

REF: p. 53

 

3.    All of the following are regulations and responsibilities of WCBs EXCEPT?

a.

The injured worker will receive payment while off work and will have all medical bills paid if the injury happened at work and because of work.

b.

The injured worker will receive a pension if the disability is, or becomes, permanent.

c.

The injured worker will receive benefits only if he or she cannot earn the same amount of money earned prior to the incident.

d.

The injured worker will receive benefits if he or she is affected by an industrial disease.

 

ANS: c

PTS: 1

REF: p. 54

 

4.    WCB works under which of the following system of compensation?

a.

Industries are classified according to their number of employees regardless of how much the organization makes in revenue.

b.

Is a system based on compulsory and collective liability.

c.

Each employer is liable for assessment irrespective of the cost of injuries sustained by its workers.

d.

Is a system based on compulsory and individual liability.

 

ANS: b

PTS: 1

REF: p. 55

5.    What do WCB benefits include?

a.

health care–related costs up to a maximum amount

b.

lost time wages and possible pension

c.

Ministry of Labour orders

d.

re-training for a job selected by the WCB

 

ANS: b

PTS: 1

REF: p. 57

 

6.    What is a main social goal of workers’ compensation?

a.

to provide services intended to prevent injuries

b.

to focus on paying a worker for his or her losses

c.

to reduce the hardship of a work-related injury and the associated court costs

d.

to help families cope with an injured family member

 

ANS: a

PTS: 1

REF: p. 59-60

 

7.    What are the three types of WCB rehabilitation?

a.

vocational, physical, and retraining

b.

physical, retraining, and social

c.

vocational, physical, and social

d

retraining, medical, and social

 

ANS: c

PTS: 1

REF: p. 61

 

8.    All of the following are examples of occupational diseases EXCEPT?

a.

various cancers

b.

repetitive strain

c.

allergic reactions to workplace materials

d.

skin diseases

 

ANS: b

PTS: 1

REF: p. 61-62

 

9.    Which of the following is FALSE?

a.

The Meredith Report, established in 1914, was the first workers’ compensation act that provided a trade-off where workers give up their right to sue in exchange for compensation benefits.

b.

WCB is based on a no-fault insurance-based system.

c.

Employees “fund” the entire workers’ compensation system.

 

d.

compensation is based on loss of organizational earnings

 

 

ANS: c

PTS: 1

REF: p. 53-54

10.  Which is NOT a benefit of WCB coverage?

a.

protection from lawsuits for employers

b.

wage loss compensation for injured workers or their dependants

c.

the right to an appeal if the worker doesn’t agree with a WCB decision

d.

the right to sue if the worker doesn’t like the WCB decision

 

ANS: d

PTS: 1

REF: p. 54

 

11.  In Canada, what are WCB lost-time benefits?

a.

They are based on a percentage of the workers’ earning.

b.

They are 55% of the workers’ yearly earnings.

c.

They are topped up by the employer.

d.

They are 95% of the workers’ weekly earnings.

 

ANS: a

PTS: 1

REF: p. 57

 

12.  What is the purposed of the WCB experience rating system?

a.

to provide protection from lawsuits

b.

to offer an incentive to employees to get back to work faster

c.

to offer an incentive to employers to reduce injuries

d.

a and b

 

ANS: c

PTS: 1

REF: p. 63

 

13.  Which of the following BEST describes OH&S legislation and WCB legislation?

a.

They were enacted at the same time.

b.

They are completely different pieces of legislation.

c.

They are under the jurisdiction of the Canadian federal government.

d.

They perform the safe functions.

 

ANS: b

PTS: 1

REF: p. 57

14.  Which of the following funds safety associations?

a.

the provincial WCB

b.

employer associations

c.

union associations

d.

b and c

 

ANS: a

PTS: 1

REF: p. 59

 

15.  When reporting workplace injuries, the employer report is designed to collect all the following information EXCEPT?

a.

the nature of the employment relationship

b.

the compensation the employee expects to receive

c.

the nature of the incident and injury

d.

the extent of time loss and medical treatment

 

ANS: b

PTS: 1

REF: p. 65

 

 

TRUE/FALSE

 

1.    Workers’ compensation is a form of insurance that is governed by an act of parliament for the purpose of helping workers who are injured on the job return to work.

 

ANS: T

PTS: 1

REF: p. 52

 

2.    The WCBs use an experience rating designed to ensure workers are compensated fairly.

 

ANS: F

PTS: 1

REF: p. 55, 57, 63

 

3.    Incidents caused by employer negligence are not covered by WCB.

 

ANS: F

PTS: 1

REF: p. 57

 

4.    WCB Premium = (Base rate ± Experience rating adjustment) × Assessable earnings/100.

 

ANS: T

PTS: 1

REF: p. 53

 

5.    The WCB compensation system is one of compulsory and collective liability.

 

ANS: T

PTS: 1

REF: p. 55

 

6.    In the event of the death of a worker, the dependants will be entitled to benefits.

 

ANS: T

PTS: 1

REF: p. 54

 

7.    Loss of functional capacity is the limit of ability or dexterity depending on the seriousness of an injury.

 

ANS: T

PTS: 1

REF: p. 58-59

 

8.    Experience rating is not a strong incentive to employers to reduce injuries and to return workers to their jobs as early as possible.

 

ANS: F

PTS: 1

REF: p. 63-64

 

9.    The adjudication of stress claims is currently receiving a great deal of attention from all insurance parties.

 

ANS: T

PTS: 1

REF: p. 62

 

10.  Employer disability costs are reflected in increased premiums and assessment rates and flexible guidelines for what constitutes a compensable disorder.

 

ANS: F

PTS: 1

REF: p. 63

 

11.  Social rehabilitations are the psychological and practical services that help workers with severe disabilities cope with daily life.

 

ANS: T

PTS: 1

REF: p. 61

 

12.  Employers are obligated to identify suitable employment consistent with the individual’s abilities and, where possible, to ensure a return to pre-injury earnings.

 

ANS: T

PTS: 1

REF 59-61

 

13.  Vocational rehabilitations are the steps undertaken to help injured workers return to their place of employment or find similar or suitable work elsewhere.

 

ANS: T

PTS: 1

REF: p. 61

 

14.  Physical rehabilitations are the steps taken to restore, whether fully or partially, the worker’s physical, emotional, and social function.

 

ANS: F

PTS: 1

REF: p. 61

 

 

SHORT ANSWER

 

1.    Discuss the challenges associated with compensating employees with psychological conditions and illnesses.

 

ANS:

HRMs must keep current on the issues, laws, and practices concerning workplace stress. It is important to educate managers and employees on the organization’s disability coverage. Mental stress resulting in a mental condition is seldom compensated by WCBs (refer to exercise 1 in the textbook, page 71). Employees with non-occupational illnesses or injuries may receive short-term and long-term disability coverage if the company provides these benefits (i.e., private rate-shared plans). Some benefits may be claimed through employment insurance. The HRM should clarify the organization’s disability benefits, procedures, related health programs, and related return-to-work policies with the employee.

 

The HRM will want to identify the problems and health concerns immediately. Workplace or job stress occurs when the requirements of the job (working conditions) do not match the capabilities and resources of the employee (worker characteristics). The NIOSH model described in the text identifies the following major categories of workplace stressors: workload and work pace, role stressors, career concerns, work scheduling, interpersonal relations, and job content and control. It is the individual’s appraisal of the stressors that causes individual stress and possible strain, which leads to increased risk of mental and physical health. It is difficult to define a direct causal effect with the workplace. This may be a case of chronic stress that is the result of a cumulative buildup of pressures over a long time.

 

The causes of strain may be due to a variety of factors, one of which may or may not be the workplace. Often, chronic stress is difficult to assess. It is important for the HRM to find and identify the causative factors (stressors) causing the stress. Questions that can be asked are, What are the psychological barriers to the employee’s ability to work (i.e., conflict, change, work schedule, work demands, or personal and family issues)? What are some realistic solutions to the health issues?

 

A preventive integrative approach to managing stress in the workplace would encourage the reduction of stressors in the workplace as well as the recognition and management of occupational stress and strain using both organizational and individual primary, secondary, and tertiary interventions. Immediate interventions and using an interdisciplinary team approach involving health care professionals, management, and supervisors is important.

 

The focus should be on organizational and individual primary interventions that involve the reduction or removal of actual stressors such as learning the causes of workplace stress, reducing high job demands, increasing control over decisions, providing job variety and flexibility, clarifying role expectations, ensuring the workload and schedule are compatible with the worker’s capabilities and resources, and supporting individual strategies. The HRM should focus on education and preventing incidents or health problems. Focusing on minimizing negative outcomes once a person is feeling stress can include secondary and tertiary interventions such as stress management, nutrition, relaxation, exercise, and employee assistance programs.

 

The HRM should gather sufficient medical evidence from a physician and/or registered psychologist diagnosing the health issue immediately. The HRM will need to communicate regularly with the employee about the details of his or her disability and support the most appropriate, effective, timely, and efficient treatment.

 

Usually the HRM would encourage the employee to access an employee assistance program and set up other supports to allow the employee to stay connected to the workplace (i.e., reduced hours, modified and light duty, changing departments, receiving counselling support, and attending a stress management program), depending on the details of the problem.

 

Support, cooperation, and education from staff at all levels of the company as well as health care professionals and insurance companies is important. HRMs should create data systems to review and identify absenteeism, disability management practices and policies, trends, health costs, health and safety issues, and workplace issues, as well as measure improvements.

 

PTS: 1

REF: p. 59, 61, 62

 

2.    Write the WCB formula used to calculate the premium an employer pays to WCB.

 

ANS:

Premium = (Base rate ± Experience rating adjustment) × Assessable earnings

 

PTS: 1

REF: p. 73

NOT: This formula is not in the text but can be found in the appendix.

 

3.    Describe the roles and responsibilities of the WCB today. Give an example of a WCB occupational health and safety prevention or public relation project in your jurisdiction.

 

ANS:

The Workers’ Compensation Board system today is one that retains the earlier principles of compulsory and collective liability and wage replacement with an expanded mandate to include vocational rehabilitation, health care, prevention, training, and public awareness. The Workers’ Compensation Board of BC provides extensive audio-visual and written publications for use online, in workplaces, in education institutions, and in media.

 

PTS: 1

REF: p. 54, 59

 

4.    List and define the three types of rehabilitation.

 

ANS:

1.    a) Vocational rehabilitation: refers to the steps undertaken by WCBs to help injured workers return to their place of employment or find similar or suitable work elsewhere. Placement services, vocational testing, and retraining or training may all be part of this process.

2.    b) Physical rehabilitation: refers to the steps taken to restore, fully or partially, the worker’s physical function.

3.    c) Social rehabilitation refers to the psychological and practical services that help workers with severe disabilities cope with daily life (e.g., assistance with cooking, bathing, and household chores).

 

PTS: 1

REF: p. 60-61

 

5.    Discuss the employer reporting requirements for all workplace injuries to the Workers’ Compensation Board.

 

ANS:

The employer report is designed to collect information about: the nature of the employment relationship, the employee’s salary and hours of work, the nature of the incident and injury, and the extent of time loss and medical treatment.   These elements will determine whether the employee is eligible for compensation and, if so, the amount and duration of this compensation.

 

Employees are also required to report to the WCB if they want to open a claim for compensation.  Employees should be encouraged to file a report, even for minor injuries, in case a seemingly minor injury becomes more serious later on.

 

Refer to Figure 3.1 and Figure 3.2 for examples of employer and worker incident reports.

 

PTS: 1

REF: p. 65

 

PROBLEM

 

1.    Who shoulders the costs of disability in the workplace?

 

ANS:

The direct costs of disability are carried by

·         Individuals and families

·         Employers

·         Employer-paid benefits (e.g., LTD, WCB, sick leave, medical insurance, pensions)

·         Publicly funded benefits (e.g., welfare/social services, medical costs, provincial and federal disability allowances, financial institutions [disability insurance on mortgage, credit cards, loans, etc.])

 

Additional disability management resources include the following:

 

·         National Institute of Disability Management and Research

http://www.nidmar.ca/index.asp

·         Workplace Disability Management

http://www.whscc.nb.ca/docs/RTWBook_e.pdf

·         Case Studies on Disability Management

http://www.nidmar.ca/rehadat/rehadat_database/rehadat_database.asp

·         Columbia Health Centres and LifeMark Health

http://www.lifemark.ca/AboutColumbia.aspx

http://www.lifemark.ca/Default.aspx

·         Health Resource Centre

http://www.networc.com

·         Solareh

http://www.solareh.com/can-en/gestion.php

·         Official Disability Guidelines

http://www.disabilitydurations.com

PTS: 1

REF: p. 54-59

 

 

Chapter 4-Hazard Recognition, Assessment, and Control

 

MULTIPLE CHOICE

 

1.    What is the first step in all risk assessments?

a.

choosing a qualitative approach

b.

the identification of hazards

c.

choosing a quantitative approach

d.

conducting the risk assessment

 

ANS: b

PTS: 1

REF: p. 89

 

2.    Injury prevention focuses on all of the following EXCEPT which one?

a.

recognizing the source of the hazard (i.e., the potential energy source)

b.

eliminating the hazard

c.

protecting workers from exposure to the energy source (e.g., through personal protective equipment)

d.

contacting the Ministry of Labour

 

ANS: d

PTS: 1

REF: p. 80

 

3.    Which of the following is a common term used to describe an injury that has resulted from continuous and repetitive actions?

a.

RSI

b.

CTD

c.

MSI

d.

IRS

 

ANS: a

PTS: 1

REF: p. 83

 

4.    What is an example of repetitive strain disorder?

a.

Raynaud’s syndrome

b.

tinnitus

c.

sprain

d.

abrasive injury

 

ANS: d

PTS: 1

REF: p. 83

 

5.    What is classified as a hazard?

a.

any condition or changing set of circumstances that has the potential to cause an injury

b.

the likelihood that the hazard will lead to injury or the probability of harm actually occurring

c.

the first unsafe act or undesired event that could start the accident sequence

d.

a systematic examination of all aspects of the work undertaken to consider what could cause injury or harm

ANS:  a

PTS: 1

REF: p. 79

 

6.    The origins of RSIs would be linked to which of the following conditions?

a.

force application to hinge joints

b.

repetition

c.

high dBA ratings

d.

pinch points

 

ANS: b

PTS: 1

REF: p. 83-84

 

7.    According to the text, “hazard identification” includes which of the following factors?

a.

mechanical risk, situational, and environmental

b.

risk, human, situational, and environmental

c.

ergonomic, human, situational, and environmental

d.

ergonomic, human, situational, and mechanical

 

ANS: c

PTS: 1

REF: p. 85-87

 

8.    Which of the following are examples of unsafe acts?

a.

improper illumination

b.

poor design

c.

improper use of personal protective equipment

d.

defective equipment

 

ANS: c

PTS: 1

REF: p. 86

 

9.    Which of the following are examples of unsafe conditions or situational factors?

a.

use of defective equipment

b.

poor indoor air quality

c.

failure to wear personal protective equipment

d.

alcohol and drug abuse

 

ANS: b

PTS: 1

REF: p. 86

10.  The factors influencing the HR professional’s decision in determining the type of hazard identification program include all of the following EXCEPT which one?

a.

source of the request for information

b.

costs associated with the program

c.

nature of the hazards

d.

WSIB/WCB policy communications

 

ANS: d

PTS: 1

REF: p. 87-92

 

11.  How is risk determined?

a.

by likelihood of exposure

b.

Probability × Consequences  × Exposure

c.

Probability × Hazard score

d.

Consequence × Exposure

 

ANS: b

PTS: 1

REF: p. 89

 

12.  What is another term for situational factors?

a.

unsafe conditions

b.

unsafe acts

c.

at-risk hazards

d.

human factors

 

ANS: a

PTS: 1

REF: p. 86

 

13.  What does RAC stand for?

a.

risk, awareness, and control

b.

risk, assessment, and control

c.

recognition, assessment, and control

d.

recognition, assessment, and contact

 

ANS: c

PTS: 1

REF: p. 92

 

14.  What is Personal Protective Equipment (PPE)?

a.

the third line of defence in occupational health and safety

b.

the second line of defence in occupational health and safety

c.

the first line of defence in occupational health and safety

d.

items to be worn at all times

 

ANS: a

PTS: 1

REF: p. 109

 

15.  CIUB is an acronym to describe which type of injury?

a.

overuse type injuries

b.

overt traumatic type injuries

c.

overexertion

d.

awkward working position injuries

 

ANS: b

PTS: 1

REF: p. 80

 

16.  Which of the following is NOT an example of an engineering control?

a.

lighting

b.

noise-cancelling hearing protection

c.

exhaust fans

d.

a better-designed screwdriver

 

ANS: b

PTS: 1

REF: p. 93-96

 

17.  Which of the following is an example of process modification?

a.

machine guarding

b.

illumination

c.

heat stress testing

d.

preventative maintenance

 

ANS: d

PTS: 1

REF: p. 96-99

 

18.  According to the text, what is the definition of a kickback?

a.

a way to ensure workers do not report health and safety violations

b.

an action of having a work piece suddenly thrown backward into the operator

c.

an example of a postcontact control

d.

an example of an administrative control

 

ANS: b

PTS: 1

REF: p. 99

 

19.  What does a complete hazard control system include?

a.

environmental, situation,  and human controls

b.

engineering, process modifications, follow up

c.

precontact, contact, and postcontact control

d.

only engineering and administrative controls

 

ANS: c

PTS: 1

REF: p. 92

 

20.  Which of the following is an example of a lockout?

a.

turning off a stove, and placing a sign that says “Do not use”

b.

placing a restricted-access sign on a piece of equipment

c.

turning off equipment and securing the fuse box so no one has access to it

d.

isolating the electrical controls on one piece of equipment

 

ANS: c

PTS: 1

REF: p. 106

 

TRUE/FALSE

 

1.    An event is any condition or changing set of circumstances that has the potential to cause an injury.

 

ANS: F

PTS: 1

REF: p. 79

 

2.    An incident is any observable human activity, which is an unwanted event or occurrence, that might have a negative impact on the people, property, or process involved.

 

ANS: T

PTS: 1

REF: p. 79

 

3.    A hazard is any activity that may occur on a day-to-day basis as a direct or indirect result of some human or human-related undertaking.

 

ANS: F

PTS: 1

REF: p. 79

 

4.    Injury is any trauma, physical or mental, direct or indirect, acute or chronic, experienced.

 

ANS: T

PTS: 1

REF: p. 80

 

5.    Overexertion injuries typically result from coming into contact with an energy source.

 

ANS: F

PTS: 1

REF: p. 80-81

 

6.    Hazard identification and control should focus on identifying and controlling sources of energy that can result in injury as well as conditions of work that may lead to overexertion.

 

ANS: T

PTS: 1

REF: p. 92

 

7.    The most common injuries can be placed into three broad categories:  overt traumatic, overexertion, and unforeseen accidents.

 

ANS: F

PTS: 1

REF: p. 79-80

 

8.    Overexertion and poor posture are the primary cause of lower back pain.

 

ANS: T

PTS: 1

REF: p. 81

 

 

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