Managment Occupation Health And Safety 5th Edition by Kevin Kelloway – Test Bank
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Sample Test
Chapter 3-Workers’ Compensation
MULTIPLE CHOICE
1. In
general, if a worker sustains an injury on the job and is unable to work due to
that injury what will Workers’ Compensation provide?
a. |
that the injured worker
receives only first-aid treatment |
b. |
that the injured worker
receives benefits and remains at home recuperating until he or she can
properly function at his or her job |
c. |
that the injured worker
receives proper health care coverage for injuries sustained |
d. |
a temporary replacement for
the injured worker |
ANS: b
PTS: 1
REF: p. 52
2. The
Workers’ Compensation Act retains which of the following principles?
a. |
It provides collective
liability for employers. |
b. |
It provides workers with
compensation depending on the financial condition of the employer. |
c. |
It is a system that allows
for recourse to the courts. |
d. |
It provides compensation
based on organizational earnings. |
ANS: a
PTS: 1
REF: p. 53
3. All
of the following are regulations and responsibilities of WCBs EXCEPT?
a. |
The injured worker will
receive payment while off work and will have all medical bills paid if the
injury happened at work and because of work. |
b. |
The injured worker will
receive a pension if the disability is, or becomes, permanent. |
c. |
The injured worker will
receive benefits only if he or she cannot earn the same amount of money
earned prior to the incident. |
d. |
The injured worker will receive
benefits if he or she is affected by an industrial disease. |
ANS: c
PTS: 1
REF: p. 54
4. WCB
works under which of the following system of compensation?
a. |
Industries are classified
according to their number of employees regardless of how much the organization
makes in revenue. |
b. |
Is a system based on
compulsory and collective liability. |
c. |
Each employer is liable for
assessment irrespective of the cost of injuries sustained by its workers. |
d. |
Is a system based on
compulsory and individual liability. |
ANS: b
PTS: 1
REF: p. 55
5. What
do WCB benefits include?
a. |
health care–related costs
up to a maximum amount |
b. |
lost time wages and
possible pension |
c. |
Ministry of Labour orders |
d. |
re-training for a job
selected by the WCB |
ANS: b
PTS: 1
REF: p. 57
6. What
is a main social goal of workers’ compensation?
a. |
to provide services
intended to prevent injuries |
b. |
to focus on paying a worker
for his or her losses |
c. |
to reduce the hardship of a
work-related injury and the associated court costs |
d. |
to help families cope with
an injured family member |
ANS: a
PTS: 1
REF: p. 59-60
7. What
are the three types of WCB rehabilitation?
a. |
vocational, physical, and
retraining |
b. |
physical, retraining, and
social |
c. |
vocational, physical, and
social |
d |
retraining, medical, and
social |
ANS: c
PTS: 1
REF: p. 61
8. All
of the following are examples of occupational diseases EXCEPT?
a. |
various cancers |
b. |
repetitive strain |
c. |
allergic reactions to
workplace materials |
d. |
skin diseases |
ANS: b
PTS: 1
REF: p. 61-62
9. Which
of the following is FALSE?
a. |
The Meredith Report,
established in 1914, was the first workers’ compensation act that provided a
trade-off where workers give up their right to sue in exchange for
compensation benefits. |
|
b. |
WCB is based on a no-fault
insurance-based system. |
|
c. |
Employees “fund” the entire
workers’ compensation system. |
|
d. |
compensation is based on
loss of organizational earnings |
|
ANS: c
PTS: 1
REF: p. 53-54
10. Which
is NOT a
benefit of WCB coverage?
a. |
protection from lawsuits
for employers |
b. |
wage loss compensation for
injured workers or their dependants |
c. |
the right to an appeal if
the worker doesn’t agree with a WCB decision |
d. |
the right to sue if the
worker doesn’t like the WCB decision |
ANS: d
PTS: 1
REF: p. 54
11. In
Canada, what are WCB lost-time benefits?
a. |
They are based on a
percentage of the workers’ earning. |
b. |
They are 55% of the
workers’ yearly earnings. |
c. |
They are topped up by the
employer. |
d. |
They are 95% of the
workers’ weekly earnings. |
ANS: a
PTS: 1
REF: p. 57
12. What
is the purposed of the WCB experience rating system?
a. |
to provide protection from
lawsuits |
b. |
to offer an incentive to
employees to get back to work faster |
c. |
to offer an incentive to
employers to reduce injuries |
d. |
a and b |
ANS: c
PTS: 1
REF: p. 63
13. Which
of the following BEST describes
OH&S legislation and WCB legislation?
a. |
They were enacted at the same
time. |
b. |
They are completely
different pieces of legislation. |
c. |
They are under the
jurisdiction of the Canadian federal government. |
d. |
They perform the safe
functions. |
ANS: b
PTS: 1
REF: p. 57
14. Which
of the following funds safety associations?
a. |
the provincial WCB |
b. |
employer associations |
c. |
union associations |
d. |
b and c |
ANS: a
PTS: 1
REF: p. 59
15. When
reporting workplace injuries, the employer report is designed to collect all
the following information EXCEPT?
a. |
the nature of the
employment relationship |
b. |
the compensation the
employee expects to receive |
c. |
the nature of the incident
and injury |
d. |
the extent of time loss and
medical treatment |
ANS: b
PTS: 1
REF: p. 65
TRUE/FALSE
1. Workers’
compensation is a form of insurance that is governed by an act of parliament
for the purpose of helping workers who are injured on the job return to work.
ANS: T
PTS: 1
REF: p. 52
2. The
WCBs use an experience rating designed to ensure workers are compensated
fairly.
ANS: F
PTS: 1
REF: p. 55, 57, 63
3. Incidents
caused by employer negligence are not covered by WCB.
ANS: F
PTS: 1
REF: p. 57
4. WCB
Premium = (Base rate ± Experience rating adjustment) × Assessable earnings/100.
ANS: T
PTS: 1
REF: p. 53
5. The
WCB compensation system is one of compulsory and collective liability.
ANS: T
PTS: 1
REF: p. 55
6. In
the event of the death of a worker, the dependants will be entitled to
benefits.
ANS: T
PTS: 1
REF: p. 54
7. Loss
of functional capacity is the limit of ability or dexterity depending on the
seriousness of an injury.
ANS: T
PTS: 1
REF: p. 58-59
8. Experience
rating is not a strong incentive to employers to reduce injuries and to return
workers to their jobs as early as possible.
ANS: F
PTS: 1
REF: p. 63-64
9. The
adjudication of stress claims is currently receiving a great deal of attention
from all insurance parties.
ANS: T
PTS: 1
REF: p. 62
10. Employer
disability costs are reflected in increased premiums and assessment rates and flexible
guidelines for what constitutes a compensable disorder.
ANS: F
PTS: 1
REF: p. 63
11. Social
rehabilitations are the psychological and practical services that help workers
with severe disabilities cope with daily life.
ANS: T
PTS: 1
REF: p. 61
12. Employers
are obligated to identify suitable employment consistent with the individual’s
abilities and, where possible, to ensure a return to pre-injury earnings.
ANS: T
PTS: 1
REF 59-61
13. Vocational
rehabilitations are the steps undertaken to help injured workers return to
their place of employment or find similar or suitable work elsewhere.
ANS: T
PTS: 1
REF: p. 61
14. Physical
rehabilitations are the steps taken to restore, whether fully or partially, the
worker’s physical, emotional, and social function.
ANS: F
PTS: 1
REF: p. 61
SHORT ANSWER
1. Discuss
the challenges associated with compensating employees with psychological
conditions and illnesses.
ANS:
HRMs must keep current on the issues, laws, and practices
concerning workplace stress. It is important to educate managers and employees
on the organization’s disability coverage. Mental stress resulting in a mental
condition is seldom compensated by WCBs (refer to exercise 1 in the textbook,
page 71). Employees with non-occupational illnesses or injuries may receive
short-term and long-term disability coverage if the company provides these
benefits (i.e., private rate-shared plans). Some benefits may be claimed
through employment insurance. The HRM should clarify the organization’s disability
benefits, procedures, related health programs, and related return-to-work
policies with the employee.
The HRM will want to identify the problems and health concerns
immediately. Workplace or job stress occurs when the requirements of the job (working
conditions) do not match the capabilities and resources of the employee (worker
characteristics). The NIOSH model described in the text identifies the
following major categories of workplace stressors: workload and work pace, role
stressors, career concerns, work scheduling, interpersonal relations, and job
content and control. It is the individual’s appraisal of the stressors that
causes individual stress and possible strain, which leads to increased risk of
mental and physical health. It is difficult to define a direct causal effect
with the workplace. This may be a case of chronic stress that is the result of
a cumulative buildup of pressures over a long time.
The causes of strain may be due to a variety of factors, one of
which may or may not be the workplace. Often, chronic stress is difficult to
assess. It is important for the HRM to find and identify the causative factors
(stressors) causing the stress. Questions that can be asked are, What are the
psychological barriers to the employee’s ability to work (i.e., conflict,
change, work schedule, work demands, or personal and family issues)? What are
some realistic solutions to the health issues?
A preventive integrative approach to managing stress in the
workplace would encourage the reduction of stressors in the workplace as well
as the recognition and management of occupational stress and strain using both
organizational and individual primary, secondary, and tertiary interventions.
Immediate interventions and using an interdisciplinary team approach involving
health care professionals, management, and supervisors is important.
The focus should be on organizational and individual primary
interventions that involve the reduction or removal of actual stressors such as
learning the causes of workplace stress, reducing high job demands, increasing
control over decisions, providing job variety and flexibility, clarifying role
expectations, ensuring the workload and schedule are compatible with the
worker’s capabilities and resources, and supporting individual strategies. The
HRM should focus on education and preventing incidents or health problems.
Focusing on minimizing negative outcomes once a person is feeling stress can
include secondary and tertiary interventions such as stress management, nutrition,
relaxation, exercise, and employee assistance programs.
The HRM should gather sufficient medical evidence from a
physician and/or registered psychologist diagnosing the health issue
immediately. The HRM will need to communicate regularly with the employee about
the details of his or her disability and support the most appropriate,
effective, timely, and efficient treatment.
Usually the HRM would encourage the employee to access an
employee assistance program and set up other supports to allow the employee to
stay connected to the workplace (i.e., reduced hours, modified and light duty,
changing departments, receiving counselling support, and attending a stress
management program), depending on the details of the problem.
Support, cooperation, and education from staff at all levels of
the company as well as health care professionals and insurance companies is
important. HRMs should create data systems to review and identify absenteeism,
disability management practices and policies, trends, health costs, health and
safety issues, and workplace issues, as well as measure improvements.
PTS: 1
REF: p. 59, 61, 62
2. Write
the WCB formula used to calculate the premium an employer pays to WCB.
ANS:
Premium = (Base rate ± Experience rating adjustment) ×
Assessable earnings
PTS: 1
REF: p. 73
NOT: This
formula is not in the text but can be found in the appendix.
3. Describe
the roles and responsibilities of the WCB today. Give an example of a WCB
occupational health and safety prevention or public relation project in your
jurisdiction.
ANS:
The Workers’ Compensation Board system today is one that retains
the earlier principles of compulsory and collective liability and wage
replacement with an expanded mandate to include vocational rehabilitation,
health care, prevention, training, and public awareness. The Workers’
Compensation Board of BC provides extensive audio-visual and written
publications for use online, in workplaces, in education institutions, and in
media.
PTS: 1
REF: p. 54, 59
4. List and
define the three types of rehabilitation.
ANS:
1. a)
Vocational rehabilitation: refers to the steps undertaken by WCBs to help
injured workers return to their place of employment or find similar or suitable
work elsewhere. Placement services, vocational testing, and retraining or
training may all be part of this process.
2. b)
Physical rehabilitation: refers to the steps taken to restore, fully or
partially, the worker’s physical function.
3. c)
Social rehabilitation refers to the psychological and practical services that
help workers with severe disabilities cope with daily life (e.g., assistance
with cooking, bathing, and household chores).
PTS: 1
REF: p. 60-61
5. Discuss
the employer reporting requirements for all workplace injuries to the Workers’ Compensation
Board.
ANS:
The employer report is designed to collect information about:
the nature of the employment relationship, the employee’s salary and hours of
work, the nature of the incident and injury, and the extent of time loss and
medical treatment. These elements will determine whether the
employee is eligible for compensation and, if so, the amount and duration of
this compensation.
Employees are also required to report to the WCB if they want to
open a claim for compensation. Employees should be encouraged to file a
report, even for minor injuries, in case a seemingly minor injury becomes more
serious later on.
Refer to Figure 3.1 and Figure 3.2 for examples of employer and
worker incident reports.
PTS: 1
REF: p. 65
PROBLEM
1. Who shoulders
the costs of disability in the workplace?
ANS:
The direct costs of disability are carried by
·
Individuals and families
·
Employers
·
Employer-paid benefits (e.g., LTD, WCB, sick leave, medical
insurance, pensions)
·
Publicly funded benefits (e.g., welfare/social services, medical
costs, provincial and federal disability allowances, financial institutions
[disability insurance on mortgage, credit cards, loans, etc.])
Additional disability management resources include the
following:
·
National Institute of Disability Management and Research
http://www.nidmar.ca/index.asp
·
Workplace Disability Management
http://www.whscc.nb.ca/docs/RTWBook_e.pdf
·
Case Studies on Disability Management
http://www.nidmar.ca/rehadat/rehadat_database/rehadat_database.asp
·
Columbia Health Centres and LifeMark Health
http://www.lifemark.ca/AboutColumbia.aspx
http://www.lifemark.ca/Default.aspx
·
Health Resource Centre
http://www.networc.com
·
Solareh
http://www.solareh.com/can-en/gestion.php
·
Official Disability Guidelines
http://www.disabilitydurations.com
PTS: 1
REF: p. 54-59
Chapter 4-Hazard Recognition, Assessment, and Control
MULTIPLE CHOICE
1. What
is the first step in all risk assessments?
a. |
choosing a qualitative
approach |
b. |
the identification of
hazards |
c. |
choosing a quantitative
approach |
d. |
conducting the risk
assessment |
ANS: b
PTS: 1
REF: p. 89
2. Injury
prevention focuses on all of the following EXCEPT which one?
a. |
recognizing the source of
the hazard (i.e., the potential energy source) |
b. |
eliminating the hazard |
c. |
protecting workers from
exposure to the energy source (e.g., through personal protective equipment) |
d. |
contacting the Ministry of
Labour |
ANS: d
PTS: 1
REF: p. 80
3. Which
of the following is a common term used to describe an injury that has resulted
from continuous and repetitive actions?
a. |
RSI |
b. |
CTD |
c. |
MSI |
d. |
IRS |
ANS: a
PTS: 1
REF: p. 83
4. What
is an example of repetitive strain disorder?
a. |
Raynaud’s syndrome |
b. |
tinnitus |
c. |
sprain |
d. |
abrasive injury |
ANS: d
PTS: 1
REF: p. 83
5. What
is classified as a hazard?
a. |
any condition or changing
set of circumstances that has the potential to cause an injury |
b. |
the likelihood that the
hazard will lead to injury or the probability of harm actually occurring |
c. |
the first unsafe act or
undesired event that could start the accident sequence |
d. |
a systematic examination of
all aspects of the work undertaken to consider what could cause injury or
harm |
ANS: a
PTS: 1
REF: p. 79
6. The
origins of RSIs would be linked to which of the following conditions?
a. |
force application to hinge
joints |
b. |
repetition |
c. |
high dBA ratings |
d. |
pinch points |
ANS: b
PTS: 1
REF: p. 83-84
7. According
to the text, “hazard identification” includes which of the following factors?
a. |
mechanical risk,
situational, and environmental |
b. |
risk, human, situational,
and environmental |
c. |
ergonomic, human,
situational, and environmental |
d. |
ergonomic, human,
situational, and mechanical |
ANS: c
PTS: 1
REF: p. 85-87
8. Which
of the following are examples of unsafe acts?
a. |
improper illumination |
b. |
poor design |
c. |
improper use of personal
protective equipment |
d. |
defective equipment |
ANS: c
PTS: 1
REF: p. 86
9. Which
of the following are examples of unsafe conditions or situational factors?
a. |
use of defective equipment |
b. |
poor indoor air quality |
c. |
failure to wear personal
protective equipment |
d. |
alcohol and drug abuse |
ANS: b
PTS: 1
REF: p. 86
10. The
factors influencing the HR professional’s decision in determining the type of
hazard identification program include all of the following EXCEPT which
one?
a. |
source of the request for information |
b. |
costs associated with the
program |
c. |
nature of the hazards |
d. |
WSIB/WCB policy
communications |
ANS: d
PTS: 1
REF: p. 87-92
11. How
is risk determined?
a. |
by likelihood of exposure |
b. |
Probability ×
Consequences × Exposure |
c. |
Probability × Hazard score |
d. |
Consequence × Exposure |
ANS: b
PTS: 1
REF: p. 89
12. What
is another term for situational factors?
a. |
unsafe conditions |
b. |
unsafe acts |
c. |
at-risk hazards |
d. |
human factors |
ANS: a
PTS: 1
REF: p. 86
13. What
does RAC stand for?
a. |
risk, awareness, and
control |
b. |
risk, assessment, and
control |
c. |
recognition, assessment,
and control |
d. |
recognition, assessment,
and contact |
ANS: c
PTS: 1
REF: p. 92
14. What
is Personal Protective Equipment (PPE)?
a. |
the third line of defence
in occupational health and safety |
b. |
the second line of defence
in occupational health and safety |
c. |
the first line of defence
in occupational health and safety |
d. |
items to be worn at all
times |
ANS: a
PTS: 1
REF: p. 109
15. CIUB
is an acronym to describe which type of injury?
a. |
overuse type injuries |
b. |
overt traumatic type
injuries |
c. |
overexertion |
d. |
awkward working position
injuries |
ANS: b
PTS: 1
REF: p. 80
16. Which
of the following is NOT an
example of an engineering control?
a. |
lighting |
b. |
noise-cancelling hearing
protection |
c. |
exhaust fans |
d. |
a better-designed
screwdriver |
ANS: b
PTS: 1
REF: p. 93-96
17. Which
of the following is an example of process modification?
a. |
machine guarding |
b. |
illumination |
c. |
heat stress testing |
d. |
preventative maintenance |
ANS: d
PTS: 1
REF: p. 96-99
18. According
to the text, what is the definition of a kickback?
a. |
a way to ensure workers do
not report health and safety violations |
b. |
an action of having a work
piece suddenly thrown backward into the operator |
c. |
an example of a postcontact
control |
d. |
an example of an
administrative control |
ANS: b
PTS: 1
REF: p. 99
19. What
does a complete hazard control system include?
a. |
environmental,
situation, and human controls |
b. |
engineering, process
modifications, follow up |
c. |
precontact, contact, and
postcontact control |
d. |
only engineering and
administrative controls |
ANS: c
PTS: 1
REF: p. 92
20. Which
of the following is an example of a lockout?
a. |
turning off a stove, and
placing a sign that says “Do not use” |
b. |
placing a restricted-access
sign on a piece of equipment |
c. |
turning off equipment and
securing the fuse box so no one has access to it |
d. |
isolating the electrical
controls on one piece of equipment |
ANS: c
PTS: 1
REF: p. 106
TRUE/FALSE
1. An
event is any condition or changing set of circumstances that has the potential
to cause an injury.
ANS: F
PTS: 1
REF: p. 79
2. An
incident is any observable human activity, which is an unwanted event or
occurrence, that might have a negative impact on the people, property, or
process involved.
ANS: T
PTS: 1
REF: p. 79
3. A
hazard is any activity that may occur on a day-to-day basis as a direct or
indirect result of some human or human-related undertaking.
ANS: F
PTS: 1
REF: p. 79
4. Injury
is any trauma, physical or mental, direct or indirect, acute or chronic,
experienced.
ANS: T
PTS: 1
REF: p. 80
5. Overexertion
injuries typically result from coming into contact with an energy source.
ANS: F
PTS: 1
REF: p. 80-81
6. Hazard
identification and control should focus on identifying and controlling sources
of energy that can result in injury as well as conditions of work that may lead
to overexertion.
ANS: T
PTS: 1
REF: p. 92
7. The
most common injuries can be placed into three broad categories: overt
traumatic, overexertion, and unforeseen accidents.
ANS: F
PTS: 1
REF: p. 79-80
8. Overexertion
and poor posture are the primary cause of lower back pain.
ANS: T
PTS: 1
REF: p. 81
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