Looking Out Looking In 14th Edition by Adler – Test Bank
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Sample Test
CHAPTER
3
PERCEPTION
1. While
culture has a great deal to do with our perception, it is understood that a
person’s mood and tolerance to stress do not.
Answer: F
Type: T
Pages:
88-89
Knowledge
2. A
common perceptual tendency is to assume that others are similar to us.
Answer: F
Type: T
Pages:
94-95
Knowledge
3. The
text argues that an ailment may have a strong impact on how you relate to
others.
Answer:
T
Type:
T
Page:
88
Knowledge
4. True
empathy requires that you agree with the other person’s opinions.
Answer:
F
Type: T
Page:
102
Knowledge
5. Identical
foods can actually taste different to various individuals.
Answer:
T
Type:
T
Page: 86
Knowledge
6. Sensory
data can be different to different people.
Answer:
T
Type:
T
Pages: 86-88
Knowledge
7. We
are influenced more by subtle stimuli rather than obvious ones.
Answer:
F
Type:
T
Page: 96
Knowledge
8. In
our perceptions, we cling more strongly to first impressions, even when they
are wrong.
Answer:
T
Type:
T
Page: 94
Knowledge
9. In
perceiving others, we usually blame their problems on their personal qualities
rather than on factors outside them.
Answer:
T
Type:
T
Pages: 93-94
Knowledge
10.
It’s simply impossible to be aware of everything, no matter how
attentive we may be.
Answer:
T
Type:
T
Page: 79
Analysis
11.
Since stimuli that are intense often attract our attention,
we’re more likely to remember extremely talkative people than those who are
quiet.
Answer:
T
Type:
T
Page: 79
Knowledge
12.
Unchanging people or things become less noticeable, and thus
occupy less of our attention than those that change.
Answer:
T
Type:
T
Page: 79
Comprehension
13.
Selection is an objective process.
Answer:
F
Type:
T
Page: 79
Comprehension
14.
The sensory data we receive are the same for all of us;
perceptual differences occur only after we begin to process those data.
Answer: F
Type: T
Page:
88
Comprehension
15.
After using the “Pillow Method” you should typically conclude
that the issue being considered is not important enough to worry about.
Answer:
F
Type:
T
Pages: 104-109
Comprehension
16.
The “halo effect” is a perceptual tendency which causes us to be
more generous in our judgment of ourselves over others.
Answer:
F
Type:
T
Page: 94
Knowledge
17.
People’s occupations have little bearing on their perception of
the world.
Answer:
F
Type:
T
Page: 92
Knowledge
18.
Only women are affected by changes in mood.
Answer: F
Type: T
Pages:
88-89
Comprehension
19.
The self-serving bias illustrates our tendency to judge others
more charitably than ourselves.
Answer: F
Type:
T
Pages:
93-94
Knowledge
20.
Your text claims that there is nothing wrong with the
generalizations we make, using our organization constructs, as long as they are
accurate.
Answer:
T
Type:
T
Page: 80
Knowledge
21.
Punctuation is the process of organizing a series of events to
determine causes and effects.
Answer:
T
Type:
T
Pages: 82-83
Knowledge
22.
According to your text, the world appears different to each of
us.
Answer: T
Type: T
Page:
78
Knowledge
23.
Silence is valued over talk in most Asian cultures.
Answer:
T
Type: T
Page:
90
Knowledge
24.
The three phases of perception (selection, organization, and
interpretation) that take place in an individual’s mind can occur in differing
sequences, with one influencing another.
Answer:
T
Type:
T
Pages: 84-85
Knowledge
25.
According to your text, unhappy spouses are more likely than
happy ones to make negative interpretations of their mates’ behavior.
Answer:
T
Type:
T
Page: 84
Knowledge
26.
Sympathy is the ability to experience the world from another’s
point of view.
Answer:
F
Type:
T
Page: 102
Knowledge
27.
One way in which we organize our impressions of others is by
appearance.
Answer:
T
Type:
T
Page: 80
Knowledge
28.
It is never appropriate to make a generalization.
Answer:
F
Type:
T
Page: 80
Comprehension
29.
Stereotyping occurs when generalizations lose touch with
reality.
Answer:
T
Type:
T
Page:
81
Knowledge
30.
Whether you are happy or unhappy with a partner will affect how
you interpret that partner’s behavior.
Answer: T
Type: T
Page:
84
Comprehension
31.
The process whereby people influence each other’s perceptions
and attempt to achieve a shared perspective is called negotiation.
Answer:
T
Type:
T
Page: 85
Knowledge
32.
A shared relational narrative is the reason that some couples
say they are happily married when the facts would indicate otherwise.
Answer:
T
Type:
T
Page: 85
Comprehension
33.
The attitude that one’s own culture is superior to other cultures
is called ethnocentrism.
Answer:
T
Type:
T
Page: 90
Knowledge
34.
The process of explaining people’s behavior is called assignation.
Answer:
F
Type:
T
Page: 93
Knowledge
35.
The skill of perception checking allows you to see if you are
correct in your interpretation of another’s behavior.
Answer:
T
Type:
T
Pages: 96-97
Comprehension
36.
Perception checking can be a useful tool when you don’t want to
embarrass or directly threaten another person.
Answer:
T
Type:
T
Page: 99
Comprehension
37.
Position Four in the Pillow Method takes the perspective that the
original issue should still be seen as very important.
Answer:
F
Type:
T
Page: 106
Knowledge
38.
You have read positive reviews of your Chemistry instructor on a
website. According to the text, you are more likely to find this instructor
credible and attractive.
Answer:
T
Type:
T
Page: 84
Application
39.
Participating in events such as the Empathy Experiment described
in your text is one way to build empathy and increase cognitive complexity.
Answer: T
Type: T
Page:
101
Comprehension
40.
There is little difference between the terms sex and gender;
they can be used interchangeably.
Answer: F
Type:
T
Page:
91
Comprehension
41.
Studies suggest that the ability to empathize with others is
hard-wired in our brains.
Answer:
T
Type:
T
Page: 101
Knowledge
42.
Parents should realize that preventing their children from
experiencing and managing frustrating events can help to increase their
empathic concern for others later in life.
Answer: F
Type: T
Page:
102
Knowledge
43.
Studies suggest that cognitive complexity actually increases
one’s chance of having satisfying communication in a variety of contexts.
Answer:
T
Type:
T
Page: 102
Knowledge
44.
It’s possible to avoid stereotyping by attending to
characteristics other than those that are obvious of the group to which you
assign someone.
Answer:
T
Type:
T
Page: 102
Analysis
45.
The “Platinum Rule” is different from the “Golden Rule” in that
it asks us to “do unto others as they themselves would have done unto them.”
Answer:
T
Type:
T
Page: 105
Knowledge
46.
If your instructor expects you to do well in class, he/she will
likely perceive your work differently from those they expect to fail.
Answer:
T
Type:
T
Page: 84
Knowledge
47.
The perceptions of people who know you well will not be
influenced by information on your Facebook profile.
Answer:
F
Type:
T
Page: 84
Analysis
48.
According to the text, there are no benefits to parents and
children being “friends” on Facebook.
Answer:
F
Type:
T
Page: 87
Comprehension
49.
According to the text, an unintended consequence of parents
over-monitoring their children’s technology use is that it might lead them to
be sneakier.
Answer:
T
Type:
T
Page:
87
Comprehension
50.
Studies have shown that sexual harassment complaints are rare
today because most people agree on their interpretations of what constitutes a
“hostile work environment.”
Answer:
F
Type:
T
Page: 95
Comprehension
51.
If you are a person who tells others “like it is” because you
believe such truth is helpful and constructive, you will interpret similar
behavior from others towards you the same way.
Answer:
F
Type:
T
Page: 94
Comprehension
52.
Studies show that judges who listen to singing performances with
their backs turned and no prior knowledge of the contestant almost always
appraise the contestant the same way as judges who don’t.
Answer:
F
Type:
T
Page:96
Comprehension
53.
Which of these statements is not accurate, according to the
text?
54.
Teenagers who don’t get enough food to eat are more likely to
get in trouble at school and have difficulty getting along with others.
55.
You might perceive someone’s behavior differently when you are
ill than you would when you are healthy.
56.
Lack of sleep can affect couple’s perceptions of each other,
resulting in discord.
57.
Identical foods may taste differently to different people.
58.
Perception is not influenced by neurological or biological
differences.
Answer:
e
Type:
M
Pages: 88-89
Comprehension
54.
Which perceptual tendency is illustrated in the following
example? Leah was trying to be helpful when she told Eric he should wear pants
that make him look less fat. However, when Eric told Leah she should lay off
the makeup because it makes her look “old,” she perceived his comment as
hurtful and mean.
55.
We judge ourselves more charitably than others.
56.
We cling to first impressions.
57.
We are influenced by our expectations.
58.
We are influenced by the obvious.
59.
None of the above.
Answer:
a
Type:
M
Page: 93
Application
55.
The concept of self-fulfilling prophecy relates best to which of
these perceptual tendencies?
56.
We judge ourselves more charitably than others.
57.
We cling to first impressions.
58.
We are influenced by our expectations.
59.
We are influenced by the obvious.
60.
We assume others are similar to us.
Answer: a
Type: M
Pages:
95-96
Comprehension
56.
The Pillow Method is designed to
57.
persuade someone to accept your viewpoint.
58.
settle a dispute.
59.
minimize an issue.
60.
gain insight into another’s viewpoint.
61.
punctuate the cause and effect of an argument.
Answer:
d
Type:
M
Pages: 104-109
Comprehension
57.
The story in your text about six men from Indostan illustrates
58.
the phenomenon called “culture shock.”
59.
the way people tend to punctuate a series of events differently.
60.
the “Pillow Method” applied to resolve a problem.
61.
different interpretations depending on point of view.
62.
self-serving bias.
Answer:
d
Type:
M
Page: 103
Comprehension
58.
All of the following would be included in a good definition of
empathy except which one?
59.
It involves taking the other’s perspective.
60.
It includes concern for the other person.
61.
It requires a sense of the other person’s feelings.
62.
It can’t be totally achieved.
63.
It requires that your opinions match those of the other person.
Answer:
e
Type: M
Pages:
100-102
Knowledge
59.
A perception check includes
60.
a description of the behavior you have noticed.
61.
two possible interpretations of the behavior.
62.
a request for clarification about how to interpret the behavior
correctly.
63.
all of the above.
64.
none of the above.
Answer:
d
Type:
M
Page: 97
Knowledge
60.
What’s missing from this perception check? “When you didn’t do
the grocery shopping today like you usually do, I figured you weren’t feeling
good or were mad at me.”
61.
It doesn’t describe behavior.
62.
It has only one interpretation.
63.
It doesn’t request clarification.
64.
It is too specific.
65.
Nothing is missing from this perception check.
Answer:
c
Type:
M
Page: 97
Application
61.
What’s missing from this perception check? “I figure you’re
either upset with me or worried about your test. Is it something like that?”
62.
It doesn’t describe behavior.
63.
It has only one interpretation.
64.
It doesn’t request clarification.
65.
It is too wordy.
66.
Nothing is missing from this perception check.
Answer:
a
Type:
M
Page: 97
Application
62.
What’s missing from this perception check? “When I saw you
having lunch with Emily, I figured you liked her more than me. What’s going
on?”
63.
It doesn’t describe behavior.
64.
It has only one interpretation.
65.
It doesn’t request clarification.
66.
It is too wordy.
67.
Nothing is missing from this perception check.
Answer:
b
Type:
M
Page: 97
Application
63.
What’s missing from this perception check? “When you didn’t call
me when you said you would, I thought you might have forgotten or were mad at
me. What happened?”
64.
It doesn’t describe behavior.
65.
It has only one interpretation.
66.
It doesn’t request clarification.
67.
It is too wordy.
68.
Nothing is missing from this perception check.
Answer:
e
Type: M
Page:
97
Application
64.
How could you improve this perception-checking statement? “When
you gave me an F on my essay, I figured you hated me. Right?”
65.
Describe behavior.
66.
Give another interpretation.
67.
Request clarification.
68.
Say less.
69.
It is great as a perception-checking statement just the way it
is.
Answer:
b
Type: M
Page:
97
Analysis
65.
All of the following are physiological factors shaping
perception except which one?
66.
the senses
67.
age and health
68.
fatigue
69.
ethnicity
70.
hunger
Answer: d
Type:
M
Pages:
86-89
Knowledge
66.
The recognition of a “figure” as standing out from a “ground” of
other stimuli takes place during what phase of the perception process?
67.
ideation
68.
stimulation
69.
verification
70.
organization
71.
sensation
Answer:
d
Type:
M
Page: 79
Knowledge
67.
All of the following perceptual factors influence the way we
interpret behavior except which one?
68.
relational satisfaction
69.
assumptions about human behavior
70.
androgynous style
71.
past experience
72.
expectations
Answer: c
Type: M
Page:
84
Comprehension
68.
Talk is viewed as desirable and useful for both task and social
purposes in
69.
Western culture.
70.
Asian culture.
71.
upper- and middle-class groups.
72.
older people.
73.
all of the above.
Answer:
a
Type:
M
Page: 90
Knowledge
69.
Which of the following statements is not true?
70.
People agree about what smells good or bad.
71.
People’s sensitivity to temperature varies significantly.
72.
Odors that please some people repel others.
73.
Men have mood cycles of ups and downs.
74.
All of the above are true.
Answer:
a
Type:
M
Pages:
86-88
Analysis
70.
We notice some stimuli over others in our environment because
they are
71.
mild.
72.
singular.
73.
contrasting or changing.
74.
related to modular communication.
Answer:
c
Type:
M
Page: 79
Knowledge
71.
The steps in the perception process are
72.
initial, intermediate, final.
73.
assumption, experience, expectation.
74.
physical, psychological, experimental.
75.
selection, organization, interpretation.
76.
response, action, interaction.
Answer:
d
Type:
M
Page: 79
Knowledge
72.
In order to understand another person’s perception of a problem,
it is necessary to
73.
assume that person’s social role.
74.
spend time in that person’s culture or subculture.
75.
experience that person’s physiological differences.
76.
all of the above.
77.
none of the above.
Answer:
e
Type:
M
Pages: 100-101
Synthesis
73.
Empathy is related to perception in that
74.
the more perceptive you are, the less empathetic you need be.
75.
the more perceptive you are, the easier it is to forget to be
empathetic.
76.
empathy is facilitated by trying to perceive things from the
other person’s point of view.
77.
empathy and perception are both a result of self-fulfilling
prophecies.
Answer:
c
Type:
M
Pages: 100-101
Analysis
74.
Armando made a poor first impression on Bianca as he first
arrived, so throughout their evening date, despite his pleasant behavior,
Bianca continued to see him in an unfavorable light due to
75.
her feelings of empathy.
76.
the halo effect.
77.
her punctuation of the events of the evening.
78.
the narrative of the date.
79.
physiological factors influencing Bianca’s perception.
Answer:
b
Type:
M
Page: 94
Application
75.
All of the following are causes of inaccurate perception except
76.
we cling to first impressions.
77.
we’re influenced by what is most obvious.
78.
we assume others are similar to us.
79.
we rate ourselves more negatively than others see us.
80.
we judge ourselves more charitably than others.
Answer:
d
Type:
M
Pages: 93-96
Comprehension
76.
Being able to pick out your sister’s comments from a babble of
voices at a party illustrates the organizational principle of
77.
figure-ground organization.
78.
alternative patterning.
79.
perceptual freezing.
80.
selection of empathetic other.
81.
attention to the irritating.
Answer:
a
Type:
M
Pages: 79-80
Application
77.
An effective perception checking statement
78.
tends to have a better chance of working in a low-context
culture.
79.
requires that your words match your behavior.
80.
doesn’t always require 3 parts.
81.
all of the above.
82.
none of the above.
Answer:
d
Type:
M
Pages: 97-99
Knowledge
78.
Shannon says that she works out in the evenings instead of the
afternoons because Roger is always late coming home from work. Roger says he
doesn’t bother to rush home from work because Shannon is always working out.
This process of organizing the series of events in different ways is called
79.
punctuation.
80.
interpretation.
81.
perceptuation.
82.
conjugation.
83.
intrepidation.
Answer:
a
Type:
M
Pages: 82-83
Application
79.
The term that refers to men and women possessing a mixture of
traits that have previously been considered exclusively masculine or feminine
is
80.
chauvinistic.
81.
adaptable.
82.
rhetorically sensitive.
83.
androgynous.
84.
analogous.
Answer:
d
Type:
M
Page: 91
Knowledge
80.
Using the skill of perception checking will help prevent
81.
negative self-fulfilling prophecies.
82.
physiological noise.
83.
inaccurate decoding of messages.
84.
excessive feedback.
85.
none of the above.
Answer:
c
Type: M
Pages:
96-97
Synthesis
81.
Exaggerated beliefs associated with a perceptual categorizing
system are
82.
role constructs.
83.
self-judgments.
84.
white lies.
85.
subcultural translations.
86.
stereotypes.
Answer:
e
Type:
M
Page: 81
Knowledge
82.
Phong is in the market for a new car and hopes to buy a Toyota
Scion. It seems everywhere he goes lately he sees a Scion on the road. What
does this exemplify in the process of selecting stimuli?
83.
repetitious stimuli
84.
motives
85.
change in stimulation
86.
intense stimuli
87.
organization
Answer: b
Type: M
Page:
79
Application
83.
When Mary meets Ted at a party, she asks him what he does for a
living. This is an example of classifying people by
84.
appearance.
85.
psychological traits.
86.
membership.
87.
social role.
88.
interaction style.
Answer:
d
Type:
M
Page: 80
Application
84.
Shima knows her friend Francine is going through a difficult
time so she doesn’t mind that Francine is particularly quiet at dinner. This is
an example of what stage in the perception process?
85.
selection.
86.
organization.
87.
redefinition.
88.
interpretation.
89.
none of the above.
Answer:
d
Type:
M
Page: 84
Application
85.
The process whereby people influence each other’s perceptions
and attempt to achieve a shared perspective is called
86.
negotiation.
87.
narration.
88.
differentiation.
89.
relationship building.
90.
organization.
Answer:
a
Type:
M
Page: 85
Knowledge
86.
While on vacation with her family in Germany, Abigail criticized
how Germans drove on the Autobahn compared to American freeway driving.
According to the text, Abigail’s attitude is considered
87.
prejudice.
88.
ethnocentrism.
89.
ethnicity.
90.
punctuation.
91.
self-serving bias.
Answer:
b
Type:
M
Page: 90
Application
87.
All of the following are schemes by which we classify people
except
88.
social roles.
89.
psychological traits.
90.
membership.
91.
interaction style.
92.
beliefs.
Answer:
e
Type:
M
Page: 80
Knowledge
88.
All of the following is true about stereotyping except
89.
a set of characteristics is ascribed to most members of a
category.
90.
it affects interracial communication.
91.
it affects only personal relationships.
92.
it doesn’t always occur because of bad intentions.
93.
it is a result of exaggerated generalizations.
Answer:
c
Type: M
Pages:
80-82
Knowledge
89.
Bernadette complains to Patrick that the volume on the TV is too
loud; Patrick claims he can’t hear the TV if he turns it down. What type of
perceptual influence does this example illustrate?
90.
psychological
91.
cultural
92.
gender
93.
social
94.
physiological
Answer:
e
Type:
M
Page: 90
Application
90.
When Kasheem got caught speeding, Amy said he should have been
more careful; later when Amy got caught speeding, she denied she was driving
too fast. This is an example of what tendency in perception?
91.
We are influenced by the obvious.
92.
The self-serving bias.
93.
We pay attention to others’ negative characteristics.
94.
The halo effect.
95.
We assume others are similar to us.
Answer:
b
Type:
M
Pages: 93-94
Application
91.
Which of the following is most likely to account for your
tendency to overlook the faults of your new romantic partner?
92.
gender roles
93.
occupational roles
94.
relational roles
95.
cultural roles
96.
none of the above
Answer: c
Type: M
Page:92
Comprehension
92.
Using the pillow method can
93.
enhance cognitive complexity.
94.
boost empathy.
95.
lead to valuable insights.
96.
b & c
97.
all of the above
Answer:
e
Type:
M
Pages: 100-109
Synthesis
93.
You’ve changed the way you perceive and interact with homeless
people after your good friend spent some time in a homeless shelter. This
example best illustrates which of the following influences on interpretation?
94.
personal experience
95.
assumptions about human behavior
96.
expectations
97.
self-concept
98.
relational satisfaction
Answer: a
Type:
M
Page:
84
Application
INSTRUCTIONS for questions 94–98: Match each of the descriptions
below with the term it best describes:
1. punctuation
2. interpretation
3. empathy
4. attribution
error
5. androgynous
behavior
94.
You feel sadness when your friend tells you his cat died.
Answer:
c
Type:
Matching
Page: 100
Application
95.
You exhibit both male and female traits when faced with a
difficult decision.
Answer:
e
Type:
Matching
Page:
91
Application
96.
You say you’re late because your partner is never ready on time;
your partner says she takes her time getting ready because you’re always late.
Answer:
a
Type:
Matching
Pages:
82-83
Application
97.
You think that when your coworker uses profanity it’s due to a
flaw in her character, but when you use profanity it’s because the situation
demands it.
Answer:
d
Type:
Matching
Pages:
93-94
Application
98.
You figure your friend’s smile means she’s happy.
Answer:
b
Type:
Matching
Page:
84
Application
INSTRUCTIONS for questions 99–103: Match each of the
descriptions below with the term it best describes.
1. self-serving
bias
2. stereotyping
3. sympathy
4. narrative
5. selection
99.
You believe that most of the elderly are slow drivers.
Answer:
b
Type:
Matching
Pages:
80-82
Application
100.
You notice car advertisements more when you need a new car.
Answer:
e
Type:
Matching
Page: 79
Application
101.
You tell your friend you’re sorry that he was robbed.
Answer:
c
Type: Matching
Page:
102
Application
102.
You claim your roommates are lazy when they don’t clean up, but
when you fail to clean, it’s because of your many commitments.
Answer:
a
Type:
Matching
Pages:
93-94
Application
103.
The stories you share with your coworkers creates a shared
perspective of your boss.
Answer: d
Type: Matching
Page:
85
Application
INSTRUCTIONS for questions 104–110: Match each of the perceptual
schema examples below with constructs that describe it.
1. appearance
2. social
roles
3. interaction
style
4. psychological
trait
5. membership
104.
Chevell thinks Alicia is a typical lawyer.
Answer:
b
Type:
Matching
Page: 80
Application
105.
Bertha did not want to associate with the girl wearing a ring in
her nose.
Answer:
a
Type:
Matching
Page:
80
Application
106.
Darin decided LuAnn was insecure when he heard her ask for help
twice.
Answer:
d
Type:
Matching
Page:
80
Application
107.
Jeremiah responded to Esperanza’s comment sarcastically.
Answer:
c
Type:
Matching
Page:
80
Application
108.
“That’s just what a Republican would say,” Mario thought.
Answer:
e
Type:
Matching
Page:
80
Application
109.
At the party Kimbrye spent more time talking to the tall blonde
than her dark-haired friend.
Answer:
a
Type: Matching
Page:
80
Application
110.
Alexandria thought Jon was friendly from the first time they
met.
Answer:
c
Type:
Matching
Page:
80
Application
INSTRUCTIONS for questions 111–115: Match each of the
descriptions below with the term it best describes.
1. punctuation
2. interpretation
3. stereotyping
4. organization
5. selection
111.
You are frustrated by the behavior of an instructor you’ve
classified as “mean.” However, when the instructor you’ve classified as
“friendly” behaves the same way, you are more tolerant.
Answer: d
Type:
Matching
Page: 80
Application
112.
Your friend comes into the room and slams the door, so you
assume he is angry with you.
Answer:
b
Type:
Matching
Page:
84
Application
113.
As you listen to a classmate give a speech you notice her saying
“you know” and “um” many times.
Answer: e
Type: Matching
Page:
79
Application
114.
She says she’s forced to tell him over and over to pick up his
things because he never listens to her. He says he has to “tune her out”
because she is always complaining about something.
Answer:
a
Type:
Matching
Pages:
82-83
Application
115.
You think all Japanese are hard workers after doing an
internship in a Japanese company.
Answer:
c
Type:
Matching
Pages:
80-82
Application
116.
Identify a situation from your recent experience in which you
disagree with another person due to differing physiological factors. Show how
these different factors led to the disagreement.
Answer: will
vary
Type: E
Pages:
86-89
Synthesis
117.
Describe the five perceptual tendencies identified by
researchers in Chapter Three. What role has each played/not played in the
formation of your perceptions of three people important to you?
Answer: will vary
Type:
E
Pages:
93-96
Application
118.
Apply the Pillow Method to an interpersonal issue which has
recently affected you. Describe your thoughts and feelings at each position on
the pillow. Explain how an expanded view of this situation could affect the
communication between you and the other person.
Answer: will
vary
Type: E
Pages:
104-109
Application
119.
Your text identified a variety of influences on perception. Name
two of these categories of influence and apply them to the situation described
below in terms of their effect on your interpretation of the event.
The situation: Imagine you’ve been walking down the street with
another friend. You both are aware that three individuals have been walking
behind you for some time. As you turn into a restaurant and sit down, the other
three enter and take a booth directly behind you and your friend.
Answer: will
vary
Type: E
Pages:
86-93
Application
120.
Consider a stereotype you might hold, either positive or
negative. Using information from the text, explain what led you to have this
specific stereotype and how your behavior and communication has been affected
by it.
Answer: will
vary
Type: E
Pages:
80-82
Analysis
121.
Choose one of the following social roles—gender, occupational or
relational—then explain how this area has influenced your perceptions. Use
examples from your own life in your discussion.
Answer: will
vary
Type: E
Pages:
91-92
Application
122.
Using the following problem, apply the Pillow Method to view the
issue. Identify each position and explain each position clearly in relation to
the scenario. Explain how an expanded view of the situation might affect the
communication in this relationship.
Problem: You and a friend have talked about taking a trip to
Europe after college graduation. While planning the trip during senior year,
you discover that your friend is insisting on taking an organized tour while
you have always dreamed of backpacking through Europe and staying at hostels.
Answer: will
vary
Type: E
Pages:
104-109
Synthesis
123.
How does the concept of self-fulfilling prophecy from Chapter 2
relate to the interpretation step in the perception process? Give examples.
Answer: will
vary
Type: E
Pages: 49-51,
84
Synthesis
124.
How can we use the information described in the section on
“Common Tendencies in Perception” to improve the accuracy of our perceptions?
Answer: will
vary
Type: E
Pages:
93-96
Analysis
125.
Explain how the Internet and social media influence perceptions.
Use at least two specific examples to support and justify your point.
Answer: will
vary
Type: E
Pages: 86
Application
The following essay questions work best as “take-home” exams
because of the time necessary to effectively complete them.
126.
Imagine yourself a member of the opposite sex. Describe all the
events of a particular day from the vantage point of your “new” sex. What
clothes would you want to wear? How would you greet your friends? How would you
eat? How would you play? How would your perceptions of the world change? Be
very specific and use concrete examples as well as vocabulary items from this
chapter.
Answer: will
vary
Type: E
Pages:
91-92
Evaluation
127.
Describe a subculture to which you belong. Give examples and
explain several misunderstandings you have had with members of another
subculture. What do these misunderstandings indicate about the way in which you
view the world? Use terms and theory from text.
Answer: will
vary
Type:
E
Pages:
89-91
Evaluation
CHAPTER
4
EMOTIONS
1. Generally
speaking, people are more likely to share negative emotions rather than
positive emotions.
Answer:
F
Type:
T
Pages: 123-124
Knowledge
2. Nonverbal
reactions are often directly connected to verbalizing emotions.
Answer: T
Type:
T
Page:
117
Knowledge
3. Social
rules discourage too much expression of negative emotion, but there are really
no social limits to expressing positive emotions.
Answer:
F
Type:
T
Pages: 122-123
Knowledge
4. The
United States is known internationally as a “culture of cheerfulness.”
Answer: T
Type:
T
Page:
121
Knowledge
5. Research
indicates that people from warmer climates are more emotionally expressive than
people from cooler climates.
Answer:
T
Type:
T
Page: 121
Knowledge
6. Your
text argues that the complete and open expression of emotions is one key to
positive relationships.
Answer:
F
Type:
T
Page: 126
Comprehension
7. Over-expression
of emotion may create physiological ailments as much as under-expression of
emotion.
Answer:
T
Type:
T
Page: 126
Knowledge
8. When
sharing your feelings, it’s not necessary to accept responsibility for them
because so often others cause them.
Answer:
F
Type:
T
Page: 132
Knowledge
9. Fortunately,
for people who want to hide their emotions, all the physical changes that
accompany emotions are internal.
Answer:
F
Type:
T
Page: 117
Knowledge
10.
Some people fail to communicate their emotions clearly because
they understate or downplay them.
Answer:
T
Type:
T
Pages: 128-129
Knowledge
11.
Since collectivist cultures pay more attention to nonverbal behaviors,
they are better at expressing both positive and negative emotions.
Answer:
F
Type:
T
Pages: 121-122
Knowledge
12.
An event that generates facilitative self-talk for one person
might stimulate debilitative thinking for someone else.
Answer:
T
Type:
T
Pages: 135-137
Comprehension
13.
The mind has little influence on our emotional states.
Answer:
F
Type:
T
Page: 117
Comprehension
14.
The approach to handling emotions described in your text involves
talking yourself out of feeling unnecessarily bad.
Answer:
T
Type:
T
Page: 144
Knowledge
15.
It is important to express all your emotions to all the
important people in your life as soon as you experience those emotions.
Answer:
F
Type:
T
Page: 128
Knowledge
16.
Your text advises that when you feel a certain way, you should
act on that feeling immediately.
Answer:
F
Type:
T
Page: 128
Knowledge
17.
All emotions are caused by self-talk.
Answer:
F
Type:
T
Pages: 135-137
Comprehension
18.
People will always respect and like you more if you go out of
your way to please them.
Answer:
F
Type:
T
Page: 138
Comprehension
19.
One of the reasons we don’t express emotions is that we don’t
recognize when they occur.
Answer:
T
Type: T
Pages:
126-128
Comprehension
20.
Anger can be either a facilitative or debilitative emotion.
Answer:
T
Type:
T
Page: 134
Comprehension
21.
Feelings are often recognized by nonverbal changes, such as
blushing.
Answer: T
Type: T
Page:117
Knowledge
22.
It is always clear what emotion someone is experiencing if you
closely observe his nonverbal behavior.
Answer: F
Type: T
Page:
117
Knowledge
23.
Members of collectivistic cultures discourage expression of any
negative emotions that might upset relationships among people in their
“in-group.”
Answer:
T
Type:
T
Pages: 121-122
Knowledge
24.
Even across cultures, men tend to say “I love you” more than
women.
Answer:
F
Type: T
Page:
122
Knowledge
25.
Social isolation and depression are problems that can result
from the inability to constructively talk about emotions.
Answer:
T
Type:
T
Page: 120
Knowledge
26.
Academic background is the best predictor of the ability to
detect and interpret emotional expressions.
Answer:
F
Type:
T
Page: 122
Knowledge
27.
Your personality makes little difference in the way you
experience and communicate emotions.
Answer:
F
Type:
T
Page: 121
Knowledge
28.
When we experience mixed emotions, we generally communicate only
one feeling—usually the most positive one.
Answer:
F
Type:
T
Page: 130
Knowledge
29.
Your text suggests that to feel better you should first talk
about how you feel and then act on thatfeeling.
Answer:
F
Type:
T
Page: 128
Comprehension
30.
Expanding your emotional vocabulary is one suggestion your text
makes for expressing your emotions.
Answer:
T
Type:
T
Pages: 128-129
Knowledge
31.
According to cognitive psychologists, it is not events that
cause people to feel bad, but rather the beliefs they hold about the events.
Answer:
T
Type:
T
Page: 136
Knowledge
32.
It rarely matters what channel to use when expressing an emotion
(phone, e-mail, etc.) as long as you express yourself clearly and honestly.
Answer:
F
Type:
T
Pages:132-134
Comprehension
33.
One difference between facilitative emotions and debilitative
emotions is whether you feel the emotion for a short or long period of time.
Answer:
T
Type:
T
Page: 134
Knowledge
34.
The fallacy of causation is based on the irrational belief that
emotions are caused by others rather than by one’s own self-talk.
Answer:
T
Type:
T
Page: 141
Knowledge
35.
Researchers have found that college students who can pinpoint
the negative emotions they experience, such as anger, also have the best
strategies for managing their emotions.
Answer:
T
Type:
T
Page:
126
Knowledge
36.
The process of reappraisal can be used to alter the way an event
impacts us emotionally.
Answer: T
Type: T
Page: 119
Knowledge
37.
Reappraisal is the same thing as denying your feelings.
Answer: F
Type: T
Page: 119
Knowledge
38.
Sarah’s self-esteem has been shattered since she lost her job
four months ago. Reappraising the event as an opportunity to find a new career
can help her alter the debilitating emotion that prevents her from effective
functioning.
Answer: T
Type: T
Pages: 119, 134-135
Synthesis
39.
Children whose parents helped them learn to express emotions are
at a lower risk for behavioral problems.
Answer: T
Type: T
Page: 120
Knowledge
40.
Suppressing your emotions is never appropriate or constructive.
Answer: F
Type: T
Page: 124
Comprehension
41.
It is possible to “catch” someone else’s mood.
Answer: T
Type: T
Page:
124
Comprehension
42.
Writing out your feelings will not have the same benefit as
expressing them verbally.
Answer: F
Type:
T
Pages:
132-134
Comprehension
43.
Rumination produces debilitative feelings.
Answer: T
Type: T
Page: 134
Comprehension
44.
The text approach to minimizing debilitative emotions is a form
of reappraisal.
Answer: T
Type: T
Pages: 119, 136, 143-145
Synthesis
45.
Considering when and where to express feelings does not include
thinking about people’s moods or their readiness for hearing personal
disclosures.
Answer:
F
Type: T
Pages: 130-131
Knowledge
46.
According to your text, introverts are shy and usually don’t
like people.
Answer:
F
Type:
T
Page:
118
Knowledge
47.
Your textbook authors advise us to help introverts out of their
shell by offering suggestions on how to be more extraverted.
Answer:
F
Type: T
Page:
118
Knowledge
48.
Nonverbal expressions of emotions become more pronounced under
the influence of alcohol.
Answer:
T
Type:
T
Page:
117
Knowledge
49.
Word usage, nonverbal reactions and emotions are all
interconnected.
Answer:
T
Type:
T
Page: 117
Knowledge
50.
Children may have difficulty interpreting their father’s
emotions because fathers tend to mask their expressions more than mothers do.
Answer: T
Type: T
Page:
122
Knowledge
51.
Roxanne’s mood was affected by the excellent service she
received at the coffee shop. This is best explained by the concept of
52.
social conventions.
53.
emotional contagion.
54.
reappraisal.
55.
emotion labor.
56.
emotional memory.
Answer:
b
Type:
M
Pages: 124-125
Application
52.
Which of the following is not one of the suggestions made in the
chapter reading about introverts?
53.
Avoid asking introverts why they “don’t like people.”
54.
Don’t demand immediate feedback from an introvert.
55.
Don’t interrupt once an introvert gets to talking.
56.
Give an introvert suggestions to help him come out of his shell.
57.
Do avoid asking an introvert to repeat himself.
Answer:
d
Type:
M
Page: 118
Comprehension
53.
The “amygdala” refers to
54.
the threat alarm system in the brain.
55.
a type of emotional contagion.
56.
a reservoir of emotional memories.
57.
nonverbal reactions expressed on the face.
58.
none of the above.
Answer:
a
Type: M
Page:
135
Knowledge
54.
The “Looking at Diversity” reading about the ways Zuni and Anglo
cultures deal with emotion expression indicates that
55.
Anglos don’t show love as much as Zunis.
56.
Zunis emphasize listening over talking.
57.
Zunis encourage their children to freely express intense
emotions.
58.
Zunis feel emotions less intensely than Anglos.
59.
all of the above were mentioned by the reading.
Answer:
b
Type:
M
Page:
123
Comprehension
55.
Social scientists generally agree that there are four components
to the phenomena we label as “feelings.” They are
56.
physiological changes, nonverbal reactions, cognitive
interpretations, and verbal expression.
57.
physical changes, mental recognition, and verbal description.
58.
sensing, organizing, interpreting, and encoding.
59.
verbal and nonverbal manifestations, physical depression, and
catharsis.
60.
stimulus, proprioception, emotional contagion, and response.
Answer:
a
Type:
M
Pages: 116-120
Comprehension
56.
Emotions that we experience are a result of
57.
our own temperaments.
58.
beliefs we hold.
59.
self-talk.
60.
emotional memories.
61.
all of the above.
Answer:
e
Type:
M
Pages: 135-137
Comprehension
57.
Your text tells you that you should
58.
express all your emotions to your friends.
59.
try to recognize your emotions.
60.
be glad you have debilitative emotions.
61.
express only positive emotions.
62.
stop being so emotional.
Answer:
b
Type:
M
Pages:
126-134
Comprehension
58.
According to your text, one reason people don’t express feelings
is
59.
they lack awareness of their emotions.
60.
it’s a waste of time.
61.
interpretations are easier to understand.
62.
they are rarely asked to do so.
63.
many people rarely have feelings.
Answer:
a
Type:
M
Page: 126
Comprehension
59.
Research described in this chapter found that when subjects were
coached to move their facial muscles in ways that appeared afraid, angry,
disgusted, amused, sad, etc., the subjects responded
60.
as if they themselves were having these feelings.
61.
by showing the opposite feeling.
62.
by showing more intense feelings than the volunteers.
63.
with no emotion at all.
64.
with pity for the volunteers.
Answer:
a
Type:
M
Page: 117
Comprehension
60.
Many of our debilitative feelings come from
61.
our genetic make-up.
62.
our emotional memory.
63.
the beliefs we hold about events.
64.
a and c.
65.
all of the above.
Answer:
e
Type:
M
Pages: 135-137
Knowledge
61.
Which of the following is true of debilitative feelings?
62.
They often last a long time.
63.
They keep you from functioning effectively.
64.
They are intense.
65.
They are a product of your beliefs.
66.
All of the above are true of debilitative feelings.
Answer:
e
Type:
M
Pages: 134-137
Comprehension
62.
People who subscribe to the fallacy of perfection believe
63.
everyone is perfect except them.
64.
there’s no point in striving for perfection since it is
unattainable.
65.
a worthwhile communicator should be able to handle any situation
with complete confidence and skill.
66.
perfection requires much practice.
67.
only professors are perfect.
Answer:
c
Type: M
Page:
138
Knowledge
63.
Which of the following is an example of falling for the fallacy
of causation?
64.
“People at parties make me nervous.”
65.
“If I ask her/him for a date the answer will probably be no.”
66.
“I’m no good at anything!”
67.
“Everybody is against me.”
68.
“I should be a better person.”
Answer:
a
Type:
M
Page: 141
Application
64.
Which of the following does the text offer as a guideline for
expressing emotions?
65.
The sooner a feeling is shared, the better.
66.
Try to avoid sharing negative feelings whenever possible.
67.
Share multiple feelings when appropriate.
68.
Let others know that they have caused you to feel a certain way.
69.
Try to avoid getting too emotional.
Answer:
c
Type:
M
Pages: 126-134
Application
65.
All of the following are parts of the procedure for dealing with
debilitative feelings except which one?
66.
Record your self-talk.
67.
Monitor your emotional reactions.
68.
Dispute your irrational beliefs.
69.
Identify the activating event.
70.
Analyze your motives.
Answer:
e
Type:
M
Pages: 143-145
Comprehension
66.
“You never listen to me!” is an example of subscribing to the
fallacy of
67.
overgeneralization.
68.
perfection.
69.
shoulds.
70.
causation.
71.
helplessness.
Answer:
a
Type:
M
Pages: 140-141
Application
67.
“My roommate ought to be more understanding.” This quote is an
example of the fallacy of
68.
shoulds.
69.
causation.
70.
approval.
71.
perfection.
72.
helplessness.
Answer:
a
Type:
M
Page: 140
Application
68.
Which of the following is the best advice for expressing your
emotions?
69.
Accept responsibility for your own feelings.
70.
Express your feelings as soon as they occur.
71.
Recognize that feeling and acting out the feeling are the same.
72.
Express only primary feelings.
73.
Tell yourself you shouldn’t feel bad.
Answer:
a
Type:
M
Pages: 126-134
Evaluation
69.
When you believe that a worthwhile communicator should be able
to handle every situation with complete confidence and skill, you are falling
for the fallacy of
70.
perfection.
71.
causation.
72.
approval.
73.
shoulds.
74.
overgeneralization.
Answer: a
Type: M
Page:
138
Knowledge
70.
When you think it is not just desirable but vital to get the
acceptance of virtually every person, you are falling for the fallacy of
71.
perfection.
72.
causation.
73.
approval.
74.
shoulds.
75.
overgeneralization.
Answer:
c
Type:
M
Pages: 138-139
Knowledge
71.
When you believe that others cause your emotions rather than
your own self-talk, you are falling for the fallacy of
72.
perfection.
73.
causation.
74.
approval.
75.
shoulds.
76.
overgeneralization.
Answer:
b
Type: M
Page:
141
Knowledge
72.
When you believe that satisfaction in life is determined by
forces beyond your control, you are falling for the fallacy of
73.
causation.
74.
helplessness.
75.
catastrophic expectations.
76.
approval.
77.
shoulds.
Answer:
b
Type:
M
Pages: 141-142
Knowledge
73.
According to your text, the first step in minimizing your
debilitative emotions is to
74.
monitor your emotional reactions.
75.
note the activating event.
76.
record your self-talk.
77.
dispute your irrational beliefs.
78.
confront the person who caused them.
Answer:
a
Type: M
Page:
143
Knowledge
74.
Which of the following is an example of self-talk?
75.
I shouldn’t have pushed so hard.
76.
I’ll make her neurotic.
77.
I’ll never be able to make her see my side.
78.
I can’t get anyone to listen to me.
79.
All of the above could be examples of self-talk.
Answer:
e
Type:
M
Pages: 136-137
Application
75.
Frowning, sweating, and a sudden change in vocal pitch are all
emotional changes classified as
76.
proprioceptive stimuli.
77.
nonverbal reactions.
78.
cognitive interpretations.
79.
physio-emotional changes.
80.
all of the above.
Answer:
b
Type:
M
Page:
117
Knowledge
76.
An empty feeling in the pit of your stomach, tense muscles, and
headaches are examples of the emotional component labeled
77.
nonverbal reactions.
78.
cognitive interpretations.
79.
physiological factors.
80.
rational-emotive therapy.
81.
environment.
Answer:
c
Type:
M
Page: 117
Comprehension
77.
In mainstream U.S. society, we don’t express our emotions very
well or very frequently because
78.
of social rules and roles.
79.
others put us down.
80.
we recognize so many emotions.
81.
self-disclosure is already high enough.
82.
of inadequate self-concepts.
Answer:
a
Type:
M
Pages:
122-123
Comprehension
78.
Which of the following is a better way of expressing emotion in
the statement: “You’re making me nervous”?
79.
Say “I feel nervous when you drive over the speed limit.”
80.
Say “Your fast driving is not making me feel very safe.”
81.
Say “I feel like taking the keys.”
82.
All of the above could improve the statement.
83.
No improvement is needed.
Answer:
a
Type: M
Page:
132
Evaluation
79.
Facilitative feelings
80.
are emotional counterfeits.
81.
happen only when you feel good.
82.
keep us from communicating effectively.
83.
contribute to effective functioning.
84.
are more common in other cultures.
Answer:
d
Type:
M
Pages: 134-135
Comprehension
80.
Debilitative emotions
81.
are emotional counterfeits.
82.
happen only when you feel bad.
83.
detract from effective functioning.
84.
contribute to effective functioning.
85.
none of the above.
Answer:
c
Type:
M
Pages: 134-135
Comprehension
81.
Two things that distinguish facilitative feelings from
debilitative ones are
82.
emotions and behavior.
83.
interpretation and intention.
84.
longevity and interpretation.
85.
intention and intensity.
86.
intensity and duration.
Answer:
e
Type:
M
Pages: 134-135
Knowledge
82.
Which of the following is an example of the fallacy of
causation?
83.
“I really don’t like her book but I don’t want to hurt her
feelings.”
84.
“Even though I’m really busy today, I’d better visit my parents
or they’ll be upset.”
85.
“Bruce is making me crazy with his excuses.”
86.
both a and b above
87.
a, b, and c above
Answer:
e
Type: M
Pages:
141
Application
83.
Self-talk
84.
can be facilitative or debilitative.
85.
can determine how you feel.
86.
includes identifying an event, your thought, and feeling.
87.
allows you to have control over how you feel.
88.
includes all of the above.
Answer:
e
Type:
M
Pages: 134-137
Comprehension
84.
The statement “Bob never has a good word to say about anyone” is
an example of the fallacy of
85.
shoulds.
86.
approval.
87.
overgeneralization.
88.
causation.
89.
all of the above.
Answer:
c
Type:
M
Pages: 140-141
Application
85.
Subscribing to the fallacy of catastrophic expectations can lead
to
86.
self-fulfilling prophecies.
87.
erroneous perception checking.
88.
reflected appraisals.
89.
physiological noise.
90.
both c and d above.
Answer:
a
Type: M
Pages: 49-50,
142-143
Synthesis
86.
“I feel like quitting school” is an example of
87.
a feeling statement.
88.
an emotionally counterfeit statement.
89.
an emotional intention.
90.
a contextual emotion.
91.
a self-fulfilling prophecy.
Answer:
b
Type:
M
Page: 128
Application
87.
Revealing multiple feelings means
88.
mixing up all the feelings you have.
89.
expressing more than one feeling.
90.
sharing what you feel and what your partner feels, too.
91.
all of the above.
92.
none of the above.
Answer:
b
Type:
M
Pages: 129-130
Comprehension
88.
The best predictor of being able to detect and interpret
emotional expressions is
89.
foreign travel.
90.
academic background.
91.
cultural similarity.
92.
biological sex.
93.
none of the above.
Answer: d
Type: M
Page:
122
Knowledge
89.
Gene is in a great mood when he calls Mia. However, she is in a
funk from a stressful day at work. After a brief chat Gene hangs up the phone
feeling discouraged. This is an example of
90.
emotional recognition.
91.
emotional memory.
92.
emotional contagion.
93.
emotional detachment.
94.
none of the above.
Answer:
c
Type:
M
Pages:
124-125
Application
90.
Which of the following is not characteristic of our emotions?
91.
The mind plays an important role in determining emotional
states.
92.
Sometimes nonverbal behavior can cause an emotional state.
93.
Bodily changes may occur, such as a churning stomach, as a
result of experiencing an emotion.
94.
Most people don’t overstate the strength of their feelings.
95.
none of the above
Answer:
d
Type: M
Pages:
116-120
Comprehension
91.
Which of the following is not true about the effect of gender on
emotions?
92.
Women are more attuned to emotions than men, both within and
across cultures.
93.
Fathers mask their emotions more than mothers do, according to
one study.
94.
Women are less likely to use emoticons such as J in online
communication.
95.
Women express more affection on Facebook than men do.
96.
All of the above are true about the effect of gender on
emotions.
Answer:
c
Type:
M
Page: 122
Knowledge
92.
Each of the following is an example of an emotionally
counterfeit statement except which one?
93.
I feel like going to a movie.
94.
I’m bored and I want to go to a show.
95.
I feel we’ve been seeing too much of each other and want to
break-up.
96.
I feel that you are driving too fast.
97.
All are emotionally counterfeit statements.
Answer: b
Type: M
Page:
128
Application
93.
A particularly powerful form of debilitative self-talk that
tends to increase sadness, anxiety, and depression is
94.
deliberation.
95.
rumination.
96.
obsessing.
97.
emotional memorizing.
98.
none of the above.
Answer:
b
Type:
M
Pages: 134-135
Knowledge
94.
__________ is the term described in the text as the process of
managing and sometimes suppressing emotions.
95.
Rumination
96.
Reappraisal
97.
Rational emotive therapy
98.
Emotion labor
99.
None of the above
Answer: d
Type: M
Page:
124
Knowledge
95.
How is emotional intelligence defined in the text?
96.
the ability to understand and manage one’s own emotions and be
sensitive to others’ feelings
97.
the ability to share multiple feelings
98.
the ability to accept responsibility for our feelings
99.
the ability to change negative self-talk to positive
100.
a measure that indicates you have a large emotional vocabulary
Answer: a
Type: M
Page:
116
Knowledge
96.
The section in the text titled “Critic’s Math” was about
97.
how we tend to focus on one negative criticism even in the face
of 1,000 compliments.
98.
how our ability to overlook criticism will disappear as we
become successful.
99.
how compliments are twice as powerful as criticism.
100.
how to calculate your emotional intelligence IQ.
101.
none of the above.
Answer: a
Type: M
Page:
139
Comprehension
97.
An example of an “activating event” can bewhich of the
following?
98.
a coworker accuses you of foolish behavior
99.
a neighbor’s barking dogs repeatedly interrupt your sleep
100.
a classmates brings up an comfortable topic during conversation
101.
you repeatedly see ambiguous and suspicious posts on your
romantic partner’s Facebook site
102.
all of the above
Answer:
e
Type: M
Pages:
143-144
Knowledge
INSTRUCTIONS for questions 98–107: Match each of the statements
below with the fallacy it most clearly represents.
1. fallacy
of causation
2. fallacy
of shoulds
3. fallacy
of overgeneralization
4. fallacy
of perfection
5. fallacy
of helplessness
98.
“Those interviewers made me so nervous.”
Answer:
a
Type:
Matching
Page:
141
Application
99.
“You ought to keep in touch more.”
Answer:
b
Type:
Matching
Page:
140
Application
100.
“I know he’ll be crushed if I don’t go out with him.”
Answer:
a
Type:
Matching
Page:
141
Application
101.
“You never tell me how you feel.”
Answer:
c
Type:
Matching
Pages:
140-141
Application
102.
“I lost my temper with Mac last night. I’ve had a course in
interpersonal communication; I know better.”
Answer:
d
Type:
Matching
Page:
138
Application
103.
“I can’t tell my boyfriend his smoking upsets me!”
Answer:
e
Type:
Matching
Pages:
141-142
Application
104.
“You’re making me angry.”
Answer:
a
Type:
Matching
Page:
141
Application
105.
“You should be more patient.”
Answer:
b
Type:
Matching
Page:
140
Application
106.
“I’m such an idiot; I forgot my sister’s birthday.”
Answer:
c
Type:
Matching
Pages:
140-141
Application
107.
“I’ve always been quiet in class and I don’t see myself changing
now.”
Answer:
e
Type:
Matching
Pages:
141-142
Application
108.
“There is nothing good or bad but thinking makes it so.” Apply
this Shakespeare quote to communication in one of your relationships. Give
specific examples and describe details.
Answer: will
vary
Type: E
Pages: 117-119, 134-137
Application
109.
Recall a time when you experienced a powerful emotion. Describe
how the four components of emotions affected the way you felt, and hence how
you communicated in the situation.
Answer: will
vary
Type: E
Pages:
116-120
Application
110.
Give examples of cultural, gender, and social influences on
emotional expression from your own life.
Answer: will
vary
Type: E
Pages:
121-124
Application
111.
“When emotions begin to be shared, a relationship begins to
deepen.” How does this come about? Give two examples from your own experience
that support this statement.
Answer: will
vary
Type: E
Page:
126
Analysis
112.
Identify at least three fallacies from the text you most
commonly accept. Explain each fallacy and explain the potential harm each may
cause if you fail to dispute it.
Answer: will
vary
Type: E
Pages:
138-143
Analysis
113.
Explain the relationship between interpersonal perception as
described in Chapter Three and the rational-emotive approach to emotions in
Chapter Four.
Answer: will
vary
Type: E
Pages: Ch 3 and
134-145
Synthesis
114.
Explain the concept of self-talk and how it can affect our
emotions. Describe the self-talk process and provide an example from your own
life where it has influenced your feelings.
Answer:will
vary
Type: E
Pages: 136-137
Application
115.
Define and explain debilitative emotions, as well as the
differences between them and facilitative emotions. Also, describe the process
by which one can minimize the irrational thinking that can lead to debilitative
emotions.
Answerwill
vary
Type: E
Pages: 134-137,
143-145
Analysis
116.
Describe the concept of “flaming,” and explain how it may impact
communication competence.
Answerwill
vary
Type:
E
Page:
134
Comprehension
117.
Apply the steps to minimizing debilitating emotions in each of
the following scenarios. Describe what you could do in each step, including
identifying and disputing the irrational fallacies. Discuss what you believe
might be the personal and relational outcomes when managed this way.
You are working on an important paper for school when your
roommate trips on your computer cord and shuts down the machine before you
could save it. You think to yourself, “Arrgh! Why did she have to do that!
Could she see I was working?! She should look where she’s going, and she
shouldn’t even come near me when I’m working anyway!” You begin to turn red,
feel really angry, yell and blame her for ruining your semester.
You are consumed with anger toward your boss (whom you’ve worked
with for two years). He is indecisive. He avoids tasks that demand a lot of
effort. He is slow in getting you information you need to complete your work.
You believe he shouldn’t be such a lazy slob, and that he should realize how
ineffective he is and do something about it! You get angry with yourself
because you can’t seem to stop being angry with him. You bring your anger home
with you and yell at your spouse and children.
Answerwill
vary
Type: E
Pages:
134-145
Evaluation
The following essay question works best as a “take-home” exam
because of the time necessary to effectively complete it.
118.
What are the guidelines suggested in your text for expressing
feelings? Describe how you can apply these guidelines to your life. Give
specific examples.
Answer: will
vary
Type: E
Pages:
126-134
Application
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