Looking Out Looking In 14th Edition by Adler – Test Bank

 

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Sample Test

CHAPTER 3

PERCEPTION

 

1.   While culture has a great deal to do with our perception, it is understood that a person’s mood and tolerance to stress do not.

            Answer: F                                 Type: T                              Pages: 88-89                                   Knowledge

 

2.   A common perceptual tendency is to assume that others are similar to us.

            Answer: F                                 Type: T                              Pages: 94-95                                   Knowledge

 

3.   The text argues that an ailment may have a strong impact on how you relate to others.

            Answer: T                                 Type: T                              Page: 88                                           Knowledge

 

4.   True empathy requires that you agree with the other person’s opinions.

            Answer: F                                 Type: T                              Page: 102                                         Knowledge

 

5.   Identical foods can actually taste different to various individuals.

            Answer: T                                 Type: T                              Page: 86                                           Knowledge

 

6.   Sensory data can be different to different people.

            Answer: T                                 Type: T                              Pages: 86-88                                   Knowledge

 

7.   We are influenced more by subtle stimuli rather than obvious ones.

            Answer: F                                 Type: T                              Page: 96                                           Knowledge

 

8.   In our perceptions, we cling more strongly to first impressions, even when they are wrong.

            Answer: T                                 Type: T                              Page: 94                                           Knowledge

 

9.   In perceiving others, we usually blame their problems on their personal qualities rather than on factors outside them.

            Answer: T                                 Type: T                              Pages: 93-94                                   Knowledge

 

10.                It’s simply impossible to be aware of everything, no matter how attentive we may be.

            Answer: T                                 Type: T                              Page: 79                                           Analysis

 

11.                Since stimuli that are intense often attract our attention, we’re more likely to remember extremely talkative people than those who are quiet.

            Answer: T                                 Type: T                              Page: 79                                           Knowledge

 

12.                Unchanging people or things become less noticeable, and thus occupy less of our attention than those that change.

            Answer: T                                 Type: T                              Page: 79                                           Comprehension

 

13.                Selection is an objective process.

            Answer: F                                 Type: T                              Page: 79                                           Comprehension

 

14.                The sensory data we receive are the same for all of us; perceptual differences occur only after we begin to process those data.

            Answer: F                                 Type: T                              Page: 88                                           Comprehension

 

15.                After using the “Pillow Method” you should typically conclude that the issue being considered is not important enough to worry about.

            Answer: F                                 Type: T                              Pages: 104-109                              Comprehension

 

16.                The “halo effect” is a perceptual tendency which causes us to be more generous in our judgment of ourselves over others.

            Answer: F                                 Type: T                              Page: 94                                           Knowledge

 

17.                People’s occupations have little bearing on their perception of the world.

            Answer: F                                 Type: T                              Page: 92                                           Knowledge

 

18.                Only women are affected by changes in mood.

            Answer: F                                 Type: T                              Pages: 88-89                                   Comprehension

 

19.                The self-serving bias illustrates our tendency to judge others more charitably than ourselves.

            Answer: F                                 Type: T                              Pages: 93-94                                   Knowledge

 

20.                Your text claims that there is nothing wrong with the generalizations we make, using our organization constructs, as long as they are accurate.

            Answer: T                                 Type: T                              Page: 80                                           Knowledge

 

21.                Punctuation is the process of organizing a series of events to determine causes and effects.

            Answer: T                                 Type: T                              Pages: 82-83                                   Knowledge

 

22.                According to your text, the world appears different to each of us.

            Answer: T                                 Type: T                              Page: 78                                           Knowledge

 

23.                Silence is valued over talk in most Asian cultures.

            Answer: T                                 Type: T                              Page: 90                                           Knowledge

 

24.                The three phases of perception (selection, organization, and interpretation) that take place in an individual’s mind can occur in differing sequences, with one influencing another.

            Answer: T                                 Type: T                              Pages: 84-85                                   Knowledge

 

25.                According to your text, unhappy spouses are more likely than happy ones to make negative interpretations of their mates’ behavior.

            Answer: T                                 Type: T                              Page: 84                                           Knowledge

 

26.                Sympathy is the ability to experience the world from another’s point of view.

            Answer: F                                 Type: T                              Page: 102                                         Knowledge

 

27.                One way in which we organize our impressions of others is by appearance.

            Answer: T                                 Type: T                              Page: 80                                           Knowledge

 

28.                It is never appropriate to make a generalization.

            Answer: F                                 Type: T                              Page: 80                                           Comprehension

 

29.                Stereotyping occurs when generalizations lose touch with reality.

            Answer: T                                 Type: T                              Page: 81                                           Knowledge

 

 

 

30.                Whether you are happy or unhappy with a partner will affect how you interpret that partner’s behavior.

            Answer: T                                 Type: T                              Page: 84                                           Comprehension

 

31.                The process whereby people influence each other’s perceptions and attempt to achieve a shared perspective is called negotiation.

            Answer: T                                 Type: T                              Page: 85                                           Knowledge

 

32.                A shared relational narrative is the reason that some couples say they are happily married when the facts would indicate otherwise.

            Answer: T                                 Type: T                              Page: 85                                           Comprehension

 

33.                The attitude that one’s own culture is superior to other cultures is called ethnocentrism.

            Answer: T                                 Type: T                              Page: 90                                           Knowledge

 

34.                The process of explaining people’s behavior is called assignation.

            Answer: F                                 Type: T                              Page: 93                                           Knowledge

 

35.                The skill of perception checking allows you to see if you are correct in your interpretation of another’s behavior.

            Answer: T                                 Type: T                              Pages: 96-97                                   Comprehension

 

36.                Perception checking can be a useful tool when you don’t want to embarrass or directly threaten another person.

            Answer: T                                 Type: T                              Page: 99                                           Comprehension

 

37.                Position Four in the Pillow Method takes the perspective that the original issue should still be seen as very important.

            Answer: F                                 Type: T                              Page: 106                                         Knowledge

 

38.                You have read positive reviews of your Chemistry instructor on a website. According to the text, you are more likely to find this instructor credible and attractive.

            Answer: T                                 Type: T                              Page: 84                                           Application

 

39.                Participating in events such as the Empathy Experiment described in your text is one way to build empathy and increase cognitive complexity.

            Answer: T                                 Type: T                              Page: 101                                         Comprehension

 

40.                There is little difference between the terms sex and gender; they can be used interchangeably.

            Answer: F                                 Type: T                              Page: 91                                           Comprehension

 

41.                Studies suggest that the ability to empathize with others is hard-wired in our brains.

            Answer: T                                 Type: T                              Page: 101                                         Knowledge

 

42.                Parents should realize that preventing their children from experiencing and managing frustrating events can help to increase their empathic concern for others later in life.

            Answer: F                                 Type: T                              Page: 102                                         Knowledge  

 

43.                Studies suggest that cognitive complexity actually increases one’s chance of having satisfying communication in a variety of contexts.

            Answer: T                                 Type: T                              Page: 102                                         Knowledge

 

44.                It’s possible to avoid stereotyping by attending to characteristics other than those that are obvious of the group to which you assign someone.

            Answer: T                                 Type: T                              Page: 102                                         Analysis

 

45.                The “Platinum Rule” is different from the “Golden Rule” in that it asks us to “do unto others as they themselves would have done unto them.”

            Answer: T                                 Type: T                              Page: 105                                         Knowledge

 

46.                If your instructor expects you to do well in class, he/she will likely perceive your work differently from those they expect to fail.

            Answer: T                                 Type: T                              Page: 84                                           Knowledge

 

47.                The perceptions of people who know you well will not be influenced by information on your Facebook profile.

            Answer: F                                 Type: T                              Page: 84                                           Analysis

 

48.                According to the text, there are no benefits to parents and children being “friends” on Facebook.

            Answer: F                                 Type: T                              Page: 87                                           Comprehension

 

49.                According to the text, an unintended consequence of parents over-monitoring their children’s technology use is that it might lead them to be sneakier.

            Answer: T                                 Type: T                              Page: 87                                           Comprehension

 

50.                Studies have shown that sexual harassment complaints are rare today because most people agree on their interpretations of what constitutes a “hostile work environment.”

            Answer: F                                 Type: T                              Page: 95                                           Comprehension

 

51.                If you are a person who tells others “like it is” because you believe such truth is helpful and constructive, you will interpret similar behavior from others towards you the same way.

            Answer: F                                 Type: T                              Page: 94                                           Comprehension

 

52.                Studies show that judges who listen to singing performances with their backs turned and no prior knowledge of the contestant almost always appraise the contestant the same way as judges who don’t.

            Answer: F                                 Type: T                              Page:96                                            Comprehension

 

53.                Which of these statements is not accurate, according to the text?

54.                Teenagers who don’t get enough food to eat are more likely to get in trouble at school and have difficulty getting along with others.

55.                You might perceive someone’s behavior differently when you are ill than you would when you are healthy.

56.                Lack of sleep can affect couple’s perceptions of each other, resulting in discord.

57.                Identical foods may taste differently to different people.

58.                Perception is not influenced by neurological or biological differences.

            Answer: e                                 Type: M                             Pages: 88-89                                   Comprehension

 

 

 

54.                Which perceptual tendency is illustrated in the following example? Leah was trying to be helpful when she told Eric he should wear pants that make him look less fat. However, when Eric told Leah she should lay off the makeup because it makes her look “old,” she perceived his comment as hurtful and mean.

55.                We judge ourselves more charitably than others.

56.                We cling to first impressions.

57.                We are influenced by our expectations.

58.                We are influenced by the obvious.

59.                None of the above.

            Answer: a                                 Type: M                             Page: 93                                           Application

 

55.                The concept of self-fulfilling prophecy relates best to which of these perceptual tendencies?

56.                We judge ourselves more charitably than others.

57.                We cling to first impressions.

58.                We are influenced by our expectations.

59.                We are influenced by the obvious.

60.                We assume others are similar to us.

            Answer: a                                 Type: M                             Pages: 95-96                                   Comprehension

 

56.                The Pillow Method is designed to

57.                persuade someone to accept your viewpoint.

58.                settle a dispute.

59.                minimize an issue.

60.                gain insight into another’s viewpoint.

61.                punctuate the cause and effect of an argument.

            Answer: d                                 Type: M                             Pages: 104-109                              Comprehension

 

57.                The story in your text about six men from Indostan illustrates

58.                the phenomenon called “culture shock.”

59.                the way people tend to punctuate a series of events differently.

60.                the “Pillow Method” applied to resolve a problem.

61.                different interpretations depending on point of view.

62.                self-serving bias.

            Answer: d                                 Type: M                             Page: 103                                         Comprehension

 

58.                All of the following would be included in a good definition of empathy except which one?

59.                It involves taking the other’s perspective.

60.                It includes concern for the other person.

61.                It requires a sense of the other person’s feelings.

62.                It can’t be totally achieved.

63.                It requires that your opinions match those of the other person.

            Answer: e                                 Type: M                             Pages: 100-102                              Knowledge

 

59.                A perception check includes

60.                a description of the behavior you have noticed.

61.                two possible interpretations of the behavior.

62.                a request for clarification about how to interpret the behavior correctly.

63.                all of the above.

64.                none of the above.

            Answer: d                                 Type: M                             Page: 97                                           Knowledge

60.                What’s missing from this perception check? “When you didn’t do the grocery shopping today like you usually do, I figured you weren’t feeling good or were mad at me.”

61.                It doesn’t describe behavior.

62.                It has only one interpretation.

63.                It doesn’t request clarification.

64.                It is too specific.

65.                Nothing is missing from this perception check.

            Answer: c                                 Type: M                             Page: 97                                           Application

 

61.                What’s missing from this perception check? “I figure you’re either upset with me or worried about your test. Is it something like that?”

62.                It doesn’t describe behavior.

63.                It has only one interpretation.

64.                It doesn’t request clarification.

65.                It is too wordy.

66.                Nothing is missing from this perception check.

            Answer: a                                 Type: M                             Page: 97                                           Application

 

62.                What’s missing from this perception check? “When I saw you having lunch with Emily, I figured you liked her more than me. What’s going on?”

63.                It doesn’t describe behavior.

64.                It has only one interpretation.

65.                It doesn’t request clarification.

66.                It is too wordy.

67.                Nothing is missing from this perception check.

            Answer: b                                 Type: M                             Page: 97                                           Application

 

63.                What’s missing from this perception check? “When you didn’t call me when you said you would, I thought you might have forgotten or were mad at me. What happened?”

64.                It doesn’t describe behavior.

65.                It has only one interpretation.

66.                It doesn’t request clarification.

67.                It is too wordy.

68.                Nothing is missing from this perception check.

            Answer: e                                 Type: M                             Page: 97                                           Application

 

64.                How could you improve this perception-checking statement? “When you gave me an F on my essay, I figured you hated me. Right?”

65.                Describe behavior.

66.                Give another interpretation.

67.                Request clarification.

68.                Say less.

69.                It is great as a perception-checking statement just the way it is.

            Answer: b                                 Type: M                             Page: 97                                           Analysis

 

 

 

65.                All of the following are physiological factors shaping perception except which one?

66.                the senses

67.                age and health

68.                fatigue

69.                ethnicity

70.                hunger

            Answer: d                                 Type: M                             Pages: 86-89                                   Knowledge

 

66.                The recognition of a “figure” as standing out from a “ground” of other stimuli takes place during what phase of the perception process?

67.                ideation

68.                stimulation

69.                verification

70.                organization

71.                sensation

            Answer: d                                 Type: M                             Page: 79                                           Knowledge

 

67.                All of the following perceptual factors influence the way we interpret behavior except which one?

68.                relational satisfaction

69.                assumptions about human behavior

70.                androgynous style

71.                past experience

72.                expectations

            Answer: c                                 Type: M                             Page: 84                                           Comprehension

 

68.                Talk is viewed as desirable and useful for both task and social purposes in

69.                Western culture.

70.                Asian culture.

71.                upper- and middle-class groups.

72.                older people.

73.                all of the above.

            Answer: a                                 Type: M                             Page: 90                                           Knowledge

 

69.                Which of the following statements is not true?

70.                People agree about what smells good or bad.

71.                People’s sensitivity to temperature varies significantly.

72.                Odors that please some people repel others.

73.                Men have mood cycles of ups and downs.

74.                All of the above are true.

            Answer: a                                 Type: M                             Pages: 86-88                                   Analysis

 

70.                We notice some stimuli over others in our environment because they are

71.                mild.

72.                singular.

73.                contrasting or changing.

74.                related to modular communication.

            Answer: c                                 Type: M                             Page: 79                                           Knowledge

 

 

 

71.                The steps in the perception process are

72.                initial, intermediate, final.

73.                assumption, experience, expectation.

74.                physical, psychological, experimental.

75.                selection, organization, interpretation.

76.                response, action, interaction.

            Answer: d                                 Type: M                             Page: 79                                           Knowledge

 

72.                In order to understand another person’s perception of a problem, it is necessary to

73.                assume that person’s social role.

74.                spend time in that person’s culture or subculture.

75.                experience that person’s physiological differences.

76.                all of the above.

77.                none of the above.

            Answer: e                                 Type: M                             Pages: 100-101                              Synthesis

 

73.                Empathy is related to perception in that

74.                the more perceptive you are, the less empathetic you need be.

75.                the more perceptive you are, the easier it is to forget to be empathetic.

76.                empathy is facilitated by trying to perceive things from the other person’s point of view.

77.                empathy and perception are both a result of self-fulfilling prophecies.

            Answer: c                                 Type: M                             Pages: 100-101                              Analysis

 

74.                Armando made a poor first impression on Bianca as he first arrived, so throughout their evening date, despite his pleasant behavior, Bianca continued to see him in an unfavorable light due to

75.                her feelings of empathy.

76.                the halo effect.

77.                her punctuation of the events of the evening.

78.                the narrative of the date.

79.                physiological factors influencing Bianca’s perception.

            Answer: b                                 Type: M                             Page: 94                                           Application

 

75.                All of the following are causes of inaccurate perception except

76.                we cling to first impressions.

77.                we’re influenced by what is most obvious.

78.                we assume others are similar to us.

79.                we rate ourselves more negatively than others see us.

80.                we judge ourselves more charitably than others.

            Answer: d                                 Type: M                             Pages: 93-96                                   Comprehension

 

76.                Being able to pick out your sister’s comments from a babble of voices at a party illustrates the organizational principle of

77.                figure-ground organization.

78.                alternative patterning.

79.                perceptual freezing.

80.                selection of empathetic other.

81.                attention to the irritating.

            Answer: a                                 Type: M                             Pages: 79-80                                   Application

 

 

 

77.                An effective perception checking statement

78.                tends to have a better chance of working in a low-context culture.

79.                requires that your words match your behavior.

80.                doesn’t always require 3 parts.

81.                all of the above.

82.                none of the above.

            Answer: d                                 Type: M                             Pages: 97-99                                   Knowledge

 

78.                Shannon says that she works out in the evenings instead of the afternoons because Roger is always late coming home from work. Roger says he doesn’t bother to rush home from work because Shannon is always working out. This process of organizing the series of events in different ways is called

79.                punctuation.

80.                interpretation.

81.                perceptuation.

82.                conjugation.

83.                intrepidation.

            Answer: a                                 Type: M                             Pages: 82-83                                   Application

 

79.                The term that refers to men and women possessing a mixture of traits that have previously been considered exclusively masculine or feminine is

80.                chauvinistic.

81.                adaptable.

82.                rhetorically sensitive.

83.                androgynous.

84.                analogous.

            Answer: d                                 Type: M                             Page: 91                                           Knowledge

 

80.                Using the skill of perception checking will help prevent

81.                negative self-fulfilling prophecies.

82.                physiological noise.

83.                inaccurate decoding of messages.

84.                excessive feedback.

85.                none of the above.

            Answer: c                                 Type: M                             Pages: 96-97                                   Synthesis

 

81.                Exaggerated beliefs associated with a perceptual categorizing system are

82.                role constructs.

83.                self-judgments.

84.                white lies.

85.                subcultural translations.

86.                stereotypes.

            Answer: e                                 Type: M                             Page: 81                                           Knowledge

 

 

 

82.                Phong is in the market for a new car and hopes to buy a Toyota Scion. It seems everywhere he goes lately he sees a Scion on the road. What does this exemplify in the process of selecting stimuli?

83.                repetitious stimuli

84.                motives

85.                change in stimulation

86.                intense stimuli

87.                organization

            Answer: b                                 Type: M                             Page: 79                                           Application

 

83.                When Mary meets Ted at a party, she asks him what he does for a living. This is an example of classifying people by

84.                appearance.

85.                psychological traits.

86.                membership.

87.                social role.

88.                interaction style.

            Answer: d                                 Type: M                             Page: 80                                           Application

 

84.                Shima knows her friend Francine is going through a difficult time so she doesn’t mind that Francine is particularly quiet at dinner. This is an example of what stage in the perception process?

85.                selection.

86.                organization.

87.                redefinition.

88.                interpretation.

89.                none of the above.

            Answer: d                                 Type: M                             Page: 84                                           Application

 

85.                The process whereby people influence each other’s perceptions and attempt to achieve a shared perspective is called

86.                negotiation.

87.                narration.

88.                differentiation.

89.                relationship building.

90.                organization.

            Answer: a                                 Type: M                             Page: 85                                           Knowledge

 

86.                While on vacation with her family in Germany, Abigail criticized how Germans drove on the Autobahn compared to American freeway driving. According to the text, Abigail’s attitude is considered

87.                prejudice.

88.                ethnocentrism.

89.                ethnicity.

90.                punctuation.

91.                self-serving bias.

            Answer: b                                 Type: M                             Page: 90                                           Application

 

 

 

87.                All of the following are schemes by which we classify people except

88.                social roles.

89.                psychological traits.

90.                membership.

91.                interaction style.

92.                beliefs.

            Answer: e                                 Type: M                             Page: 80                                           Knowledge

 

88.                All of the following is true about stereotyping except

89.                a set of characteristics is ascribed to most members of a category.

90.                it affects interracial communication.

91.                it affects only personal relationships.

92.                it doesn’t always occur because of bad intentions.

93.                it is a result of exaggerated generalizations.

            Answer: c                                 Type: M                             Pages: 80-82                                   Knowledge

 

89.                Bernadette complains to Patrick that the volume on the TV is too loud; Patrick claims he can’t hear the TV if he turns it down. What type of perceptual influence does this example illustrate?

90.                psychological

91.                cultural

92.                gender

93.                social

94.                physiological

            Answer: e                                 Type: M                             Page: 90                                           Application

 

90.                When Kasheem got caught speeding, Amy said he should have been more careful; later when Amy got caught speeding, she denied she was driving too fast. This is an example of what tendency in perception?

91.                We are influenced by the obvious.

92.                The self-serving bias.

93.                We pay attention to others’ negative characteristics.

94.                The halo effect.

95.                We assume others are similar to us.

            Answer: b                                 Type: M                             Pages: 93-94                                   Application

 

91.                Which of the following is most likely to account for your tendency to overlook the faults of your new romantic partner?

92.                gender roles

93.                occupational roles

94.                relational roles

95.                cultural roles

96.                none of the above

Answer: c                                 Type: M                             Page:92                                            Comprehension

 

 

 

92.                Using the pillow method can

93.                enhance cognitive complexity.

94.                boost empathy.

95.                lead to valuable insights.

96.                b & c

97.                all of the above

            Answer: e                                 Type: M                             Pages: 100-109                              Synthesis

 

93.                You’ve changed the way you perceive and interact with homeless people after your good friend spent some time in a homeless shelter. This example best illustrates which of the following influences on interpretation?

94.                personal experience

95.                assumptions about human behavior

96.                expectations

97.                self-concept

98.                relational satisfaction

            Answer: a                                 Type: M                             Page: 84                                           Application

 

 

INSTRUCTIONS for questions 94–98: Match each of the descriptions below with the term it best describes:

1.   punctuation

2.   interpretation

3.   empathy

4.   attribution error

5.   androgynous behavior

 

94.                You feel sadness when your friend tells you his cat died.

            Answer: c                                 Type: Matching               Page: 100                                         Application

 

95.                You exhibit both male and female traits when faced with a difficult decision.

            Answer: e                                 Type: Matching               Page: 91                                           Application

 

96.                You say you’re late because your partner is never ready on time; your partner says she takes her time getting ready because you’re always late.

            Answer: a                                 Type: Matching               Pages: 82-83                                   Application

 

97.                You think that when your coworker uses profanity it’s due to a flaw in her character, but when you use profanity it’s because the situation demands it.

            Answer: d                                 Type: Matching               Pages: 93-94                                   Application

 

98.                You figure your friend’s smile means she’s happy.

            Answer: b                                 Type: Matching               Page: 84                                           Application

 

 

INSTRUCTIONS for questions 99–103: Match each of the descriptions below with the term it best describes.

1.   self-serving bias

2.   stereotyping

3.   sympathy

4.   narrative

5.   selection

 

99.                You believe that most of the elderly are slow drivers.

            Answer: b                                 Type: Matching               Pages: 80-82                                   Application

 

100.             You notice car advertisements more when you need a new car.

            Answer: e                                 Type: Matching               Page: 79                                           Application

 

101.             You tell your friend you’re sorry that he was robbed.

            Answer: c                                 Type: Matching               Page: 102                                         Application

 

102.             You claim your roommates are lazy when they don’t clean up, but when you fail to clean, it’s because of your many commitments.

            Answer: a                                 Type: Matching               Pages: 93-94                                   Application

 

103.             The stories you share with your coworkers creates a shared perspective of your boss.

            Answer: d                                 Type: Matching               Page: 85                                           Application

 

 

INSTRUCTIONS for questions 104–110: Match each of the perceptual schema examples below with constructs that describe it.

1.   appearance

2.   social roles

3.   interaction style

4.   psychological trait

5.   membership

 

104.             Chevell thinks Alicia is a typical lawyer.

            Answer: b                                 Type: Matching               Page: 80                                           Application

 

105.             Bertha did not want to associate with the girl wearing a ring in her nose.

            Answer: a                                 Type: Matching               Page: 80                                           Application

 

106.             Darin decided LuAnn was insecure when he heard her ask for help twice.

            Answer: d                                 Type: Matching               Page: 80                                           Application

 

107.             Jeremiah responded to Esperanza’s comment sarcastically.

            Answer: c                                 Type: Matching               Page: 80                                           Application

 

108.             “That’s just what a Republican would say,” Mario thought.

            Answer: e                                 Type: Matching               Page: 80                                           Application

 

109.             At the party Kimbrye spent more time talking to the tall blonde than her dark-haired friend.

            Answer: a                                 Type: Matching               Page: 80                                           Application

 

110.             Alexandria thought Jon was friendly from the first time they met.

            Answer: c                                 Type: Matching               Page: 80                                           Application

 

 

 

 

INSTRUCTIONS for questions 111–115: Match each of the descriptions below with the term it best describes.

1.   punctuation

2.   interpretation

3.   stereotyping

4.   organization

5.   selection

 

111.             You are frustrated by the behavior of an instructor you’ve classified as “mean.” However, when the instructor you’ve classified as “friendly” behaves the same way, you are more tolerant.

            Answer: d                                 Type: Matching               Page: 80                                           Application

 

112.             Your friend comes into the room and slams the door, so you assume he is angry with you.

            Answer: b                                 Type: Matching               Page: 84                                           Application

 

113.             As you listen to a classmate give a speech you notice her saying “you know” and “um” many times.

            Answer: e                                 Type: Matching               Page: 79                                           Application

 

114.             She says she’s forced to tell him over and over to pick up his things because he never listens to her. He says he has to “tune her out” because she is always complaining about something.

            Answer: a                                 Type: Matching               Pages: 82-83                                   Application

 

115.             You think all Japanese are hard workers after doing an internship in a Japanese company.

            Answer: c                                 Type: Matching               Pages: 80-82                                   Application

 

116.             Identify a situation from your recent experience in which you disagree with another person due to differing physiological factors. Show how these different factors led to the disagreement.

            Answer: will vary                   Type: E                              Pages: 86-89                                   Synthesis

 

117.             Describe the five perceptual tendencies identified by researchers in Chapter Three. What role has each played/not played in the formation of your perceptions of three people important to you?

            Answer: will vary                   Type: E                              Pages: 93-96                                   Application

 

118.             Apply the Pillow Method to an interpersonal issue which has recently affected you. Describe your thoughts and feelings at each position on the pillow. Explain how an expanded view of this situation could affect the communication between you and the other person.

            Answer: will vary                   Type: E                              Pages: 104-109                              Application

 

119.             Your text identified a variety of influences on perception. Name two of these categories of influence and apply them to the situation described below in terms of their effect on your interpretation of the event.

The situation: Imagine you’ve been walking down the street with another friend. You both are aware that three individuals have been walking behind you for some time. As you turn into a restaurant and sit down, the other three enter and take a booth directly behind you and your friend.

            Answer: will vary                   Type: E                              Pages: 86-93                                   Application

 

120.             Consider a stereotype you might hold, either positive or negative. Using information from the text, explain what led you to have this specific stereotype and how your behavior and communication has been affected by it.

            Answer: will vary                   Type: E                              Pages: 80-82                                   Analysis

 

 

 

121.             Choose one of the following social roles—gender, occupational or relational—then explain how this area has influenced your perceptions. Use examples from your own life in your discussion.

            Answer: will vary                   Type: E                              Pages: 91-92                                   Application

 

122.             Using the following problem, apply the Pillow Method to view the issue. Identify each position and explain each position clearly in relation to the scenario. Explain how an expanded view of the situation might affect the communication in this relationship.

Problem: You and a friend have talked about taking a trip to Europe after college graduation. While planning the trip during senior year, you discover that your friend is insisting on taking an organized tour while you have always dreamed of backpacking through Europe and staying at hostels.

            Answer: will vary                   Type: E                              Pages: 104-109                              Synthesis

 

123.             How does the concept of self-fulfilling prophecy from Chapter 2 relate to the interpretation step in the perception process? Give examples.

            Answer: will vary                   Type: E                              Pages: 49-51, 84                            Synthesis

 

124.             How can we use the information described in the section on “Common Tendencies in Perception” to improve the accuracy of our perceptions?

            Answer: will vary                   Type: E                              Pages: 93-96                                   Analysis

 

125.             Explain how the Internet and social media influence perceptions. Use at least two specific examples to support and justify your point.

            Answer: will vary                   Type: E                              Pages: 86                                         Application

 

 

The following essay questions work best as “take-home” exams because of the time necessary to effectively complete them.

 

126.             Imagine yourself a member of the opposite sex. Describe all the events of a particular day from the vantage point of your “new” sex. What clothes would you want to wear? How would you greet your friends? How would you eat? How would you play? How would your perceptions of the world change? Be very specific and use concrete examples as well as vocabulary items from this chapter.

            Answer: will vary                   Type: E                              Pages: 91-92                                   Evaluation

 

127.             Describe a subculture to which you belong. Give examples and explain several misunderstandings you have had with members of another subculture. What do these misunderstandings indicate about the way in which you view the world? Use terms and theory from text.

            Answer: will vary                   Type: E                              Pages: 89-91                                   Evaluation

 

 

CHAPTER 4

EMOTIONS

 

1.   Generally speaking, people are more likely to share negative emotions rather than positive emotions.

            Answer: F                                 Type: T                              Pages: 123-124                              Knowledge

 

2.   Nonverbal reactions are often directly connected to verbalizing emotions.

            Answer: T                                 Type: T                              Page: 117                                         Knowledge

 

3.   Social rules discourage too much expression of negative emotion, but there are really no social limits to expressing positive emotions.

            Answer: F                                 Type: T                              Pages: 122-123                              Knowledge

 

4.   The United States is known internationally as a “culture of cheerfulness.”

            Answer: T                                 Type: T                              Page: 121                                         Knowledge

 

5.   Research indicates that people from warmer climates are more emotionally expressive than people from cooler climates.

            Answer: T                                 Type: T                              Page: 121                                         Knowledge

 

6.   Your text argues that the complete and open expression of emotions is one key to positive relationships.

            Answer: F                                 Type: T                              Page: 126                                         Comprehension

 

7.   Over-expression of emotion may create physiological ailments as much as under-expression of emotion.

            Answer: T                                 Type: T                              Page: 126                                         Knowledge

 

8.   When sharing your feelings, it’s not necessary to accept responsibility for them because so often others cause them.

            Answer: F                                 Type: T                              Page: 132                                         Knowledge

 

9.   Fortunately, for people who want to hide their emotions, all the physical changes that accompany emotions are internal.

            Answer: F                                 Type: T                              Page: 117                                         Knowledge

 

10.                Some people fail to communicate their emotions clearly because they understate or downplay them.

            Answer: T                                 Type: T                              Pages: 128-129                              Knowledge

 

11.                Since collectivist cultures pay more attention to nonverbal behaviors, they are better at expressing both positive and negative emotions.

            Answer: F                                 Type: T                              Pages: 121-122                              Knowledge

 

12.                An event that generates facilitative self-talk for one person might stimulate debilitative thinking for someone else.

            Answer: T                                 Type: T                              Pages: 135-137                              Comprehension

 

13.                The mind has little influence on our emotional states.

            Answer: F                                 Type: T                              Page: 117                                         Comprehension

14.                The approach to handling emotions described in your text involves talking yourself out of feeling unnecessarily bad.

            Answer: T                                 Type: T                              Page: 144                                         Knowledge

 

15.                It is important to express all your emotions to all the important people in your life as soon as you experience those emotions.

            Answer: F                                 Type: T                              Page: 128                                         Knowledge

 

16.                Your text advises that when you feel a certain way, you should act on that feeling immediately.

            Answer: F                                 Type: T                              Page: 128                                         Knowledge

 

17.                All emotions are caused by self-talk.

            Answer: F                                 Type: T                              Pages: 135-137                              Comprehension

 

18.                People will always respect and like you more if you go out of your way to please them.

            Answer: F                                 Type: T                              Page: 138                                         Comprehension

 

19.                One of the reasons we don’t express emotions is that we don’t recognize when they occur.

            Answer: T                                 Type: T                              Pages: 126-128                              Comprehension

 

20.                Anger can be either a facilitative or debilitative emotion.

            Answer: T                                 Type: T                              Page: 134                                         Comprehension

 

21.                Feelings are often recognized by nonverbal changes, such as blushing.

            Answer: T                                 Type: T                              Page:117                                          Knowledge

 

22.                It is always clear what emotion someone is experiencing if you closely observe his nonverbal behavior.

            Answer: F                                 Type: T                              Page: 117                                         Knowledge

 

23.                Members of collectivistic cultures discourage expression of any negative emotions that might upset relationships among people in their “in-group.”

            Answer: T                                 Type: T                              Pages: 121-122                              Knowledge

 

24.                Even across cultures, men tend to say “I love you” more than women.

            Answer: F                                 Type: T                              Page: 122                                         Knowledge

 

25.                Social isolation and depression are problems that can result from the inability to constructively talk about emotions.

            Answer: T                                 Type: T                              Page: 120                                         Knowledge

 

26.                Academic background is the best predictor of the ability to detect and interpret emotional expressions.

            Answer: F                                 Type: T                              Page: 122                                         Knowledge

 

27.                Your personality makes little difference in the way you experience and communicate emotions.

            Answer: F                                 Type: T                              Page: 121                                         Knowledge

 

28.                When we experience mixed emotions, we generally communicate only one feeling—usually the most positive one.

            Answer: F                                 Type: T                              Page: 130                                         Knowledge

 

29.                Your text suggests that to feel better you should first talk about how you feel and then act on thatfeeling.

            Answer: F                                 Type: T                              Page: 128                                         Comprehension

 

30.                Expanding your emotional vocabulary is one suggestion your text makes for expressing your emotions.

            Answer: T                                 Type: T                              Pages: 128-129                              Knowledge

 

31.                According to cognitive psychologists, it is not events that cause people to feel bad, but rather the beliefs they hold about the events.

            Answer: T                                 Type: T                              Page: 136                                         Knowledge

 

32.                It rarely matters what channel to use when expressing an emotion (phone, e-mail, etc.) as long as you express yourself clearly and honestly.

            Answer: F                                 Type: T                              Pages:132-134                               Comprehension

 

33.                One difference between facilitative emotions and debilitative emotions is whether you feel the emotion for a short or long period of time.

            Answer: T                                 Type: T                              Page: 134                                         Knowledge

 

34.                The fallacy of causation is based on the irrational belief that emotions are caused by others rather than by one’s own self-talk.

            Answer: T                                 Type: T                              Page: 141                                         Knowledge

 

35.                Researchers have found that college students who can pinpoint the negative emotions they experience, such as anger, also have the best strategies for managing their emotions.

            Answer: T                                 Type: T                              Page: 126                                         Knowledge

 

36.                The process of reappraisal can be used to alter the way an event impacts us emotionally.

            Answer: T                                 Type: T                              Page: 119                                         Knowledge

 

37.                Reappraisal is the same thing as denying your feelings.

            Answer: F                                 Type: T                              Page: 119                                         Knowledge

 

38.                Sarah’s self-esteem has been shattered since she lost her job four months ago. Reappraising the event as an opportunity to find a new career can help her alter the debilitating emotion that prevents her from effective functioning.

            Answer: T                                 Type: T                              Pages: 119, 134-135                     Synthesis

 

39.                Children whose parents helped them learn to express emotions are at a lower risk for behavioral problems.

            Answer: T                                 Type: T                              Page: 120                                         Knowledge

 

40.                Suppressing your emotions is never appropriate or constructive.

            Answer: F                                 Type: T                              Page: 124                                         Comprehension

 

41.                It is possible to “catch” someone else’s mood.

            Answer: T                                 Type: T                              Page: 124                                         Comprehension

 

42.                Writing out your feelings will not have the same benefit as expressing them verbally.

            Answer: F                                 Type: T                              Pages: 132-134                              Comprehension

 

43.                Rumination produces debilitative feelings.

            Answer: T                                 Type: T                              Page: 134                                         Comprehension

 

44.                The text approach to minimizing debilitative emotions is a form of reappraisal.

            Answer: T                                 Type: T                              Pages: 119, 136, 143-145            Synthesis

 

45.                Considering when and where to express feelings does not include thinking about people’s moods or their readiness for hearing personal disclosures.

            Answer: F                                 Type: T                              Pages: 130-131                              Knowledge

 

46.                According to your text, introverts are shy and usually don’t like people.

            Answer: F                                 Type: T                              Page: 118                                         Knowledge

 

47.                Your textbook authors advise us to help introverts out of their shell by offering suggestions on how to be more extraverted.

            Answer: F                                 Type: T                              Page: 118                                         Knowledge

 

48.                Nonverbal expressions of emotions become more pronounced under the influence of alcohol.

            Answer: T                                 Type: T                              Page: 117                                         Knowledge

 

49.                Word usage, nonverbal reactions and emotions are all interconnected.

            Answer: T                                 Type: T                              Page: 117                                         Knowledge

 

50.                Children may have difficulty interpreting their father’s emotions because fathers tend to mask their expressions more than mothers do.

            Answer: T                                 Type: T                              Page: 122                                         Knowledge

 

51.                Roxanne’s mood was affected by the excellent service she received at the coffee shop. This is best explained by the concept of

52.                social conventions.

53.                emotional contagion.

54.                reappraisal.

55.                emotion labor.

56.                emotional memory.

            Answer: b                                 Type: M                             Pages: 124-125                              Application

 

52.                Which of the following is not one of the suggestions made in the chapter reading about introverts?

53.                Avoid asking introverts why they “don’t like people.”

54.                Don’t demand immediate feedback from an introvert.

55.                Don’t interrupt once an introvert gets to talking.

56.                Give an introvert suggestions to help him come out of his shell.

57.                Do avoid asking an introvert to repeat himself.

            Answer: d                                 Type: M                             Page: 118                                         Comprehension

 

53.                The “amygdala” refers to

54.                the threat alarm system in the brain.

55.                a type of emotional contagion.

56.                a reservoir of emotional memories.

57.                nonverbal reactions expressed on the face.

58.                none of the above.

            Answer: a                                 Type: M                             Page: 135                                         Knowledge

54.                The “Looking at Diversity” reading about the ways Zuni and Anglo cultures deal with emotion expression indicates that

55.                Anglos don’t show love as much as Zunis.

56.                Zunis emphasize listening over talking.

57.                Zunis encourage their children to freely express intense emotions.

58.                Zunis feel emotions less intensely than Anglos.

59.                all of the above were mentioned by the reading.

            Answer: b                                 Type: M                             Page: 123                                         Comprehension

 

55.                Social scientists generally agree that there are four components to the phenomena we label as “feelings.” They are

56.                physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression.

57.                physical changes, mental recognition, and verbal description.

58.                sensing, organizing, interpreting, and encoding.

59.                verbal and nonverbal manifestations, physical depression, and catharsis.

60.                stimulus, proprioception, emotional contagion, and response.

            Answer: a                                 Type: M                             Pages: 116-120                              Comprehension

 

56.                Emotions that we experience are a result of

57.                our own temperaments.

58.                beliefs we hold.

59.                self-talk.

60.                emotional memories.

61.                all of the above.

            Answer: e                                 Type: M                             Pages: 135-137                              Comprehension

 

57.                Your text tells you that you should

58.                express all your emotions to your friends.

59.                try to recognize your emotions.

60.                be glad you have debilitative emotions.

61.                express only positive emotions.

62.                stop being so emotional.

            Answer: b                                 Type: M                             Pages: 126-134                              Comprehension

 

58.                According to your text, one reason people don’t express feelings is

59.                they lack awareness of their emotions.

60.                it’s a waste of time.

61.                interpretations are easier to understand.

62.                they are rarely asked to do so.

63.                many people rarely have feelings.

            Answer: a                                 Type: M                             Page: 126                                         Comprehension

 

59.                Research described in this chapter found that when subjects were coached to move their facial muscles in ways that appeared afraid, angry, disgusted, amused, sad, etc., the subjects responded

60.                as if they themselves were having these feelings.

61.                by showing the opposite feeling.

62.                by showing more intense feelings than the volunteers.

63.                with no emotion at all.

64.                with pity for the volunteers.

            Answer: a                                 Type: M                             Page: 117                                         Comprehension

60.                Many of our debilitative feelings come from

61.                our genetic make-up.

62.                our emotional memory.

63.                the beliefs we hold about events.

64.                a and c.

65.                all of the above.

            Answer: e                                 Type: M                             Pages: 135-137                              Knowledge

 

61.                Which of the following is true of debilitative feelings?

62.                They often last a long time.

63.                They keep you from functioning effectively.

64.                They are intense.

65.                They are a product of your beliefs.

66.                All of the above are true of debilitative feelings.

            Answer: e                                 Type: M                             Pages: 134-137                              Comprehension

 

62.                People who subscribe to the fallacy of perfection believe

63.                everyone is perfect except them.

64.                there’s no point in striving for perfection since it is unattainable.

65.                a worthwhile communicator should be able to handle any situation with complete confidence and skill.

66.                perfection requires much practice.

67.                only professors are perfect.

            Answer: c                                 Type: M                             Page: 138                                         Knowledge

 

63.                Which of the following is an example of falling for the fallacy of causation?

64.                “People at parties make me nervous.”

65.                “If I ask her/him for a date the answer will probably be no.”

66.                “I’m no good at anything!”

67.                “Everybody is against me.”

68.                “I should be a better person.”

            Answer: a                                 Type: M                             Page: 141                                         Application

 

64.                Which of the following does the text offer as a guideline for expressing emotions?

65.                The sooner a feeling is shared, the better.

66.                Try to avoid sharing negative feelings whenever possible.

67.                Share multiple feelings when appropriate.

68.                Let others know that they have caused you to feel a certain way.

69.                Try to avoid getting too emotional.

            Answer: c                                 Type: M                             Pages: 126-134                              Application

 

65.                All of the following are parts of the procedure for dealing with debilitative feelings except which one?

66.                Record your self-talk.

67.                Monitor your emotional reactions.

68.                Dispute  your irrational beliefs.

69.                Identify the activating event.

70.                Analyze your motives.

            Answer: e                                 Type: M                             Pages: 143-145                              Comprehension

 

66.                “You never listen to me!” is an example of subscribing to the fallacy of

67.                overgeneralization.

68.                perfection.

69.                shoulds.

70.                causation.

71.                helplessness.

            Answer: a                                 Type: M                             Pages: 140-141                              Application

 

67.                “My roommate ought to be more understanding.” This quote is an example of the fallacy of

68.                shoulds.

69.                causation.

70.                approval.

71.                perfection.

72.                helplessness.

            Answer: a                                 Type: M                             Page: 140                                         Application

 

68.                Which of the following is the best advice for expressing your emotions?

69.                Accept responsibility for your own feelings.

70.                Express your feelings as soon as they occur.

71.                Recognize that feeling and acting out the feeling are the same.

72.                Express only primary feelings.

73.                Tell yourself you shouldn’t feel bad.

            Answer: a                                 Type: M                             Pages: 126-134                              Evaluation

 

69.                When you believe that a worthwhile communicator should be able to handle every situation with complete confidence and skill, you are falling for the fallacy of

70.                perfection.

71.                causation.

72.                approval.

73.                shoulds.

74.                overgeneralization.

            Answer: a                                 Type: M                             Page: 138                                         Knowledge

 

70.                When you think it is not just desirable but vital to get the acceptance of virtually every person, you are falling for the fallacy of

71.                perfection.

72.                causation.

73.                approval.

74.                shoulds.

75.                overgeneralization.

            Answer: c                                 Type: M                             Pages: 138-139                              Knowledge

 

71.                When you believe that others cause your emotions rather than your own self-talk, you are falling for the fallacy of

72.                perfection.

73.                causation.

74.                approval.

75.                shoulds.

76.                overgeneralization.

            Answer: b                                 Type: M                             Page: 141                                         Knowledge

72.                When you believe that satisfaction in life is determined by forces beyond your control, you are falling for the fallacy of

73.                causation.

74.                helplessness.

75.                catastrophic expectations.

76.                approval.

77.                shoulds.

            Answer: b                                 Type: M                             Pages: 141-142                              Knowledge

 

73.                According to your text, the first step in minimizing your debilitative emotions is to

74.                monitor your emotional reactions.

75.                note the activating event.

76.                record your self-talk.

77.                dispute your irrational beliefs.

78.                confront the person who caused them.

            Answer: a                                 Type: M                             Page: 143                                         Knowledge

 

74.                Which of the following is an example of self-talk?

75.                I shouldn’t have pushed so hard.

76.                I’ll make her neurotic.

77.                I’ll never be able to make her see my side.

78.                I can’t get anyone to listen to me.

79.                All of the above could be examples of self-talk.

            Answer: e                                 Type: M                             Pages: 136-137                              Application

 

75.                Frowning, sweating, and a sudden change in vocal pitch are all emotional changes classified as

76.                proprioceptive stimuli.

77.                nonverbal reactions.

78.                cognitive interpretations.

79.                physio-emotional changes.

80.                all of the above.

            Answer: b                                 Type: M                             Page: 117                                         Knowledge

 

76.                An empty feeling in the pit of your stomach, tense muscles, and headaches are examples of the emotional component labeled

77.                nonverbal reactions.

78.                cognitive interpretations.

79.                physiological factors.

80.                rational-emotive therapy.

81.                environment.

            Answer: c                                 Type: M                             Page: 117                                         Comprehension

 

77.                In mainstream U.S. society, we don’t express our emotions very well or very frequently because

78.                of social rules and roles.

79.                others put us down.

80.                we recognize so many emotions.

81.                self-disclosure is already high enough.

82.                of inadequate self-concepts.

            Answer: a                                 Type: M                             Pages: 122-123                              Comprehension

 

78.                Which of the following is a better way of expressing emotion in the statement: “You’re making me nervous”?

79.                Say “I feel nervous when you drive over the speed limit.”

80.                Say “Your fast driving is not making me feel very safe.”

81.                Say “I feel like taking the keys.”

82.                All of the above could improve the statement.

83.                No improvement is needed.

            Answer: a                                 Type: M                             Page: 132                                         Evaluation

 

79.                Facilitative feelings

80.                are emotional counterfeits.

81.                happen only when you feel good.

82.                keep us from communicating effectively.

83.                contribute to effective functioning.

84.                are more common in other cultures.

            Answer: d                                 Type: M                             Pages: 134-135                              Comprehension

 

80.                Debilitative emotions

81.                are emotional counterfeits.

82.                happen only when you feel bad.

83.                detract from effective functioning.

84.                contribute to effective functioning.

85.                none of the above.

            Answer: c                                 Type: M                             Pages: 134-135                              Comprehension

 

81.                Two things that distinguish facilitative feelings from debilitative ones are

82.                emotions and behavior.

83.                interpretation and intention.

84.                longevity and interpretation.

85.                intention and intensity.

86.                intensity and duration.

            Answer: e                                 Type: M                             Pages: 134-135                              Knowledge

 

82.                Which of the following is an example of the fallacy of causation?

83.                “I really don’t like her book but I don’t want to hurt her feelings.”

84.                “Even though I’m really busy today, I’d better visit my parents or they’ll be upset.”

85.                “Bruce is making me crazy with his excuses.”

86.                both a and b above

87.                a, b, and c above

            Answer: e                                 Type: M                             Pages: 141                                       Application

83.                Self-talk

84.                can be facilitative or debilitative.

85.                can determine how you feel.

86.                includes identifying an event, your thought, and feeling.

87.                allows you to have control over how you feel.

88.                includes all of the above.

            Answer: e                                 Type: M                             Pages: 134-137                              Comprehension

 

 

 

84.                The statement “Bob never has a good word to say about anyone” is an example of the fallacy of

85.                shoulds.

86.                approval.

87.                overgeneralization.

88.                causation.

89.                all of the above.

            Answer: c                                 Type: M                             Pages: 140-141                              Application

 

85.                Subscribing to the fallacy of catastrophic expectations can lead to

86.                self-fulfilling prophecies.

87.                erroneous perception checking.

88.                reflected appraisals.

89.                physiological noise.

90.                both c and d above.

            Answer: a                                 Type: M                             Pages: 49-50, 142-143                  Synthesis

 

86.                “I feel like quitting school” is an example of

87.                a feeling statement.

88.                an emotionally counterfeit statement.

89.                an emotional intention.

90.                a contextual emotion.

91.                a self-fulfilling prophecy.

            Answer: b                                 Type: M                             Page: 128                                         Application

 

87.                Revealing multiple feelings means

88.                mixing up all the feelings you have.

89.                expressing more than one feeling.

90.                sharing what you feel and what your partner feels, too.

91.                all of the above.

92.                none of the above.

            Answer: b                                 Type: M                             Pages: 129-130                              Comprehension

 

88.                The best predictor of being able to detect and interpret emotional expressions is

89.                foreign travel.

90.                academic background.

91.                cultural similarity.

92.                biological sex.

93.                none of the above.

            Answer: d                                 Type: M                             Page: 122                                         Knowledge

 

89.                Gene is in a great mood when he calls Mia. However, she is in a funk from a stressful day at work. After a brief chat Gene hangs up the phone feeling discouraged. This is an example of

90.                emotional recognition.

91.                emotional memory.

92.                emotional contagion.

93.                emotional detachment.

94.                none of the above.

            Answer: c                                 Type: M                             Pages: 124-125                              Application

 

 

 

90.                Which of the following is not characteristic of our emotions?

91.                The mind plays an important role in determining emotional states.

92.                Sometimes nonverbal behavior can cause an emotional state.

93.                Bodily changes may occur, such as a churning stomach, as a result of experiencing an emotion.

94.                Most people don’t overstate the strength of their feelings.

95.                none of the above

            Answer: d                                 Type: M                             Pages: 116-120                              Comprehension

 

91.                Which of the following is not true about the effect of gender on emotions?

92.                Women are more attuned to emotions than men, both within and across cultures.

93.                Fathers mask their emotions more than mothers do, according to one study.

94.                Women are less likely to use emoticons such as J in online communication.

95.                Women express more affection on Facebook than men do.

96.                All of the above are true about the effect of gender on emotions.

            Answer: c                                 Type: M                             Page: 122                                         Knowledge

 

92.                Each of the following is an example of an emotionally counterfeit statement except which one?

93.                I feel like going to a movie.

94.                I’m bored and I want to go to a show.

95.                I feel we’ve been seeing too much of each other and want to break-up.

96.                I feel that you are driving too fast.

97.                All are emotionally counterfeit statements.

            Answer: b                                 Type: M                             Page: 128                                         Application

 

93.                A particularly powerful form of debilitative self-talk that tends to increase sadness, anxiety, and depression is

94.                deliberation.

95.                rumination.

96.                obsessing.

97.                emotional memorizing.

98.                none of the above.

            Answer: b                                 Type: M                             Pages: 134-135                              Knowledge

 

94.                __________ is the term described in the text as the process of managing and sometimes suppressing emotions.

95.                Rumination

96.                Reappraisal

97.                Rational emotive therapy

98.                Emotion labor

99.                None of the above

            Answer: d                                 Type: M                             Page: 124                                         Knowledge

 

95.                How is emotional intelligence defined in the text?

96.                the ability to understand and manage one’s own emotions and be sensitive to others’ feelings

97.                the ability to share multiple feelings

98.                the ability to accept responsibility for our feelings

99.                the ability to change negative self-talk to positive

100.             a measure that indicates you have a large emotional vocabulary

            Answer: a                                 Type: M                             Page: 116                                         Knowledge

 

96.                The section in the text titled “Critic’s Math” was about

97.                how we tend to focus on one negative criticism even in the face of 1,000 compliments.

98.                how our ability to overlook criticism will disappear as we become successful.

99.                how compliments are twice as powerful as criticism.

100.             how to calculate your emotional intelligence IQ.

101.             none of the above.

            Answer: a                                 Type: M                             Page: 139                                         Comprehension

 

97.                An example of an “activating event” can bewhich of the following?

98.                a coworker accuses you of foolish behavior

99.                a neighbor’s barking dogs repeatedly interrupt your sleep

100.             a classmates brings up an comfortable topic during conversation

101.             you repeatedly see ambiguous and suspicious posts on your romantic partner’s Facebook site

102.             all of the above

            Answer: e                                 Type: M                             Pages: 143-144                              Knowledge

 

 

INSTRUCTIONS for questions 98–107: Match each of the statements below with the fallacy it most clearly represents.

1.   fallacy of causation

2.   fallacy of shoulds

3.   fallacy of overgeneralization

4.   fallacy of perfection

5.   fallacy of helplessness

 

98.                “Those interviewers made me so nervous.”

            Answer: a                                 Type: Matching               Page: 141                                         Application

 

99.                “You ought to keep in touch more.”

            Answer: b                                 Type: Matching               Page: 140                                         Application

 

100.             “I know he’ll be crushed if I don’t go out with him.”

            Answer: a                                 Type: Matching               Page: 141                                         Application

 

101.             “You never tell me how you feel.”

            Answer: c                                 Type: Matching               Pages: 140-141                              Application

 

102.             “I lost my temper with Mac last night. I’ve had a course in interpersonal communication; I know better.”

            Answer: d                                 Type: Matching               Page: 138                                         Application

 

103.             “I can’t tell my boyfriend his smoking upsets me!”

            Answer: e                                 Type: Matching               Pages: 141-142                              Application

 

104.             “You’re making me angry.”

            Answer: a                                 Type: Matching               Page: 141                                         Application

 

105.             “You should be more patient.”

            Answer: b                                 Type: Matching               Page: 140                                         Application

 

106.             “I’m such an idiot; I forgot my sister’s birthday.”

            Answer: c                                 Type: Matching               Pages: 140-141                              Application

107.             “I’ve always been quiet in class and I don’t see myself changing now.”

            Answer: e                                 Type: Matching               Pages: 141-142                              Application

 

108.             “There is nothing good or bad but thinking makes it so.” Apply this Shakespeare quote to communication in one of your relationships. Give specific examples and describe details.

            Answer: will vary                   Type: E                              Pages: 117-119, 134-137             Application

 

109.             Recall a time when you experienced a powerful emotion. Describe how the four components of emotions affected the way you felt, and hence how you communicated in the situation.

            Answer: will vary                   Type: E                              Pages: 116-120                              Application

 

110.             Give examples of cultural, gender, and social influences on emotional expression from your own life.

            Answer: will vary                   Type: E                              Pages: 121-124                              Application

 

111.             “When emotions begin to be shared, a relationship begins to deepen.” How does this come about? Give two examples from your own experience that support this statement.

            Answer: will vary                   Type: E                              Page: 126                                         Analysis

 

112.             Identify at least three fallacies from the text you most commonly accept. Explain each fallacy and explain the potential harm each may cause if you fail to dispute it.

            Answer: will vary                   Type: E                              Pages: 138-143                              Analysis

 

113.             Explain the relationship between interpersonal perception as described in Chapter Three and the rational-emotive approach to emotions in Chapter Four.

            Answer: will vary                   Type: E                              Pages: Ch 3 and 134-145             Synthesis

 

114.             Explain the concept of self-talk and how it can affect our emotions. Describe the self-talk process and provide an example from your own life where it has influenced your feelings.

            Answer:will vary                    Type: E                              Pages: 136-137                              Application

 

115.             Define and explain debilitative emotions, as well as the differences between them and facilitative emotions. Also, describe the process by which one can minimize the irrational thinking that can lead to debilitative emotions.

            Answerwill vary                      Type: E                              Pages: 134-137, 143-145             Analysis

 

116.             Describe the concept of “flaming,” and explain how it may impact communication competence.

            Answerwill vary                      Type: E                              Page: 134                                         Comprehension

 

 

 

117.             Apply the steps to minimizing debilitating emotions in each of the following scenarios. Describe what you could do in each step, including identifying and disputing the irrational fallacies. Discuss what you believe might be the personal and relational outcomes when managed this way.

You are working on an important paper for school when your roommate trips on your computer cord and shuts down the machine before you could save it. You think to yourself, “Arrgh! Why did she have to do that! Could she see I was working?! She should look where she’s going, and she shouldn’t even come near me when I’m working anyway!” You begin to turn red, feel really angry, yell and blame her for ruining your semester.

You are consumed with anger toward your boss (whom you’ve worked with for two years). He is indecisive. He avoids tasks that demand a lot of effort. He is slow in getting you information you need to complete your work. You believe he shouldn’t be such a lazy slob, and that he should realize how ineffective he is and do something about it! You get angry with yourself because you can’t seem to stop being angry with him. You bring your anger home with you and yell at your spouse and children.

            Answerwill vary                      Type: E                              Pages: 134-145                              Evaluation

 

 

The following essay question works best as a “take-home” exam because of the time necessary to effectively complete it.

 

118.             What are the guidelines suggested in your text for expressing feelings? Describe how you can apply these guidelines to your life. Give specific examples.

            Answer: will vary                   Type: E                              Pages: 126-134                              Application

 

 

 

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