Journey Across The Life Span Human Development And Health Promotion 5th Edition By Polan, Elaine U – Test Bank
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Sample
Questions
Chapter 4. Communication
Multiple Choice
Identify the choice that best completes the statement or answers
the question.
____ 1. Communication is the:
a. |
Last step in the nursing
process |
b. |
Most vital link between
diagnosis and disease |
c. |
Exchange of information and
ideas |
d. |
Basis for all thinking
processes |
____ 2. Part of the communication
process is:
a. |
Emotions |
b. |
Mental |
c. |
Physical |
d. |
Feedback |
____ 3. The person who interprets
the message is called the:
a. |
Sender |
b. |
Receiver |
c. |
Method |
d. |
Process |
____ 4. A form of verbal
communication is:
a. |
Body language |
b. |
Gestures |
c. |
Appearance |
d. |
Words |
____ 5. A professional appearance
by the health-care worker can communicate:
a. |
Incompetence |
b. |
Uncaring |
c. |
Pride |
d. |
Acceptance |
____ 6. Which of the following
behaviors by your patient indicates a willingness to communicate?
a. |
Downcast eyes |
b. |
Face toward you |
c. |
Legs tightly crossed |
d. |
Slumping posture |
____ 7. Which of the following
describes nonverbal behavior?
a. |
Gestures |
b. |
Spoken word |
c. |
Tone of voice |
d. |
Aggressive style |
____ 8. Periods of silence during
the communication process allow the health-care worker to:
a. |
Redirect the patient |
b. |
Observe nonverbal behavior |
c. |
Relieve the patient’s
anxiety |
d. |
Minimize rejection |
____ 9. The communication style
that serves to empower the individual is:
a. |
Assertive |
b. |
Unassertive |
c. |
Aggressive |
d. |
Passive |
____ 10. Therapeutic communication:
a. |
Serves the needs of both
participants |
b. |
Involves equal sharing of
thoughts and feelings |
c. |
Is light and superficial in
nature |
d. |
Promotes trust and a good
rapport |
____ 11. Active listening requires an active
mind and:
a. |
Closed posture |
b. |
Leaning forward toward the
patient |
c. |
Staring intently at the
patient |
d. |
Sitting alongside the
patient |
____ 12. Being yourself as well as being open
and truthful describe:
a. |
Warmth |
b. |
Listening |
c. |
Genuineness |
d. |
Positive regard |
____ 13. Understanding the patient’s feelings
and viewing the world as the patient does describes:
a. |
Sympathy |
b. |
Empathy |
c. |
Positive regard |
d. |
Congruence |
____ 14. Agreement between spoken words and
body language describes:
a. |
Congruence |
b. |
Empathy |
c. |
Positive regard |
d. |
Validation |
____ 15. Gaining insight into your personal
feelings is an example of:
a. |
Empathy |
b. |
Biases |
c. |
Proxemics |
d. |
Self-awareness |
____ 16. You observe Sally communicating with
80-year-old Gerry, who is hearing impaired. The technique used is satisfactory
if Sally:
a. |
Speaks to Gerry from his
doorway |
b. |
Speaks to Gerry in a loud
tone |
c. |
Speaks with Gerry in a
darkened room |
d. |
Asks Gerry for feedback
verbally or in writing |
____ 17. You overheard Jane telling her mother
that she is afraid to ride over the bridge, and Jane’s mother responds, “Don’t
be silly. Let’s go.” This is an example of:
a. |
Stereotyping |
b. |
Belittling |
c. |
Giving advice |
d. |
Giving false reassurance |
____ 18. Mary, an elderly patient in the
nursing home, states, “They are not doing anything to help me.” Your best
response would be:
a. |
“Don’t worry. You will feel
better soon.” |
b. |
“What do you want us to
do?” |
c. |
“We are taking good care of
you.” |
d. |
“Describe when you began
feeling this way.” |
____ 19. John, age 54, is admitted for day
surgery and is anxious and tense during the procedure. How would you respond?
a. |
“Calm down. You will be
fine.” |
b. |
“You will only need light
anesthesia.” |
c. |
“You’re not dying. Why are
you thinking this way?” |
d. |
“You seem to be concerned
about the surgery.” |
____ 20. After completing morning care for
Sarah, an 83-year-old patient in the nursing home, she states, “You are the
only one who takes the time to care for me.” Your best response would be:
a. |
“You are still complaining,
Sarah.” |
b. |
“You feel others don’t take
the time?” |
c. |
“You are such a worrier.” |
d. |
“Sarah, you know that’s not
true.” |
____ 21. Which open-ended question would best
help a person describe his or her pain?
a. |
“Do you have a lot of
pain?” |
b. |
“Does it hurt when you
walk?” |
c. |
“Is your pain sharp?” |
d. |
“Describe what your pain is
like.” |
____ 22. The caregiver notices that one of her
patients is in her room crying. The caregiver’s best response is:
a. |
“I’m sure things will get
better.” |
b. |
“A good cry will make you
feel better.” |
c. |
“It may help to talk about
what is upsetting you.” |
d. |
“Crying is just a waste of
time.” |
____ 23. Your patient is usually very verbal.
Today the caregiver notes that the patient is withdrawn and quiet. The best
caregiver action is to:
a. |
Allow the patient to have
privacy and time alone. |
b. |
Attempt to offer light,
superficial conversation. |
c. |
State that “you need to
talk about your problems.” |
d. |
Spend time with her and
continue to observe her behavior. |
____ 24. The caregiver says, “I’m not sure of
the answer to your question.” This response indicates that the caregiver is:
a. |
Evasive |
b. |
Uninformed |
c. |
Genuine |
d. |
Nontherapeutic |
____ 25. Touching a client suddenly without
warning may be interpreted as:
a. |
Affectionate |
b. |
Invasive |
c. |
Empathic |
d. |
Comforting |
____ 26. Telling a client that you know
exactly what the client is going through is an example of:
a. |
False reassurance |
b. |
Giving advice |
c. |
Stereotyping |
d. |
Agreeing |
____ 27. When a health-care worker changes the
subject during a patient interaction, the result may:
a. |
Foster support of the
client |
b. |
Reduce the health-care
worker’s anxiety |
c. |
Add emphasis to the message |
d. |
Build trust |
Multiple Response
Identify one or more choices that best complete the statement or
answer the question.
____ 1. Which of the following
comments would be nontherapeutic? (Select all that apply.)
a. |
“You should stop smoking.” |
b. |
“Why are you always
complaining?” |
c. |
“I think you are making the
right decision.” |
d. |
“How are you feeling about
this?” |
e. |
“Let’s talk about happier
times.” |
____ 2. Which of the following
influences how a message is interpreted when a nurse is communicating with a
patient? (Select all that apply.)
a. |
Age |
b. |
Feelings |
c. |
Gender |
d. |
Attitude |
e. |
Past experience |
True/False
Indicate whether the statement is true or false.
____ 1. Touch has different
meanings to different individuals.
____ 2. The intonation of a
person’s voice gives clues to the true emotional meaning of the message.
____ 3. Agreeing, providing false
reassurance, and changing the subject can be blocks to therapeutic
communication.
____ 4. Touch can elicit both
negative and positive reactions, depending on cultural interpretation.
Chapter 7. Toddlerhood
Multiple Choice
Identify the choice that best completes the statement or answers
the question.
____ 1. May is worried that 2
1/2-year-old Tracy has not grown in the past few months. The best response
would be:
a. |
“It is normal for growth to
be slow at this time.” |
b. |
“This could be a sign of
bone disease.” |
c. |
“This results from a poor
state of nutrition.” |
d. |
“She is expected to grow 4
to 5 inches during this period.” |
____ 2. To help increase visual
acuity in 2-year-old Charles, you would have his parents:
a. |
Hold large objects at close
range |
b. |
Place colored objects on
the wall 19 feet away |
c. |
Hold brightly colored
paintings at close range |
d. |
Hold large objects 6 feet
away |
____ 3. Bedtime rituals provide
the child with a:
a. |
Sense of security |
b. |
Sense of vulnerability |
c. |
Feeling of panic |
d. |
Sleepless night |
____ 4. Children are prone to
accidents because:
a. |
They act like grown-ups |
b. |
Of an inability to
recognize danger |
c. |
Of poor peripheral vision |
d. |
Of muscle weakness |
____ 5. The typical potbellied
appearance of the toddler is due to:
a. |
Rapid growth in the limbs |
b. |
Separation of the vertebrae |
c. |
Weak abdominal muscles |
d. |
A rounded chest wall |
____ 6. In a greenstick fracture,
the bone:
a. |
Breaks in two distinct
pieces |
b. |
Breaks in several small
pieces |
c. |
Breaks and punctures the
skin |
d. |
Bends but does not break |
____ 7. Toddlers are more prone to
ear infection because the:
a. |
Internal ear is larger than
that of an adult |
b. |
Bones in the inner ear have
not fused |
c. |
Eustachian tube is shorter
and wider |
d. |
Ear fills more rapidly with
wax |
____ 8. At what age can a child
climb the stairs two feet at a time?
a. |
18 months |
b. |
12 months |
c. |
2 years |
d. |
3 years |
____ 9. Hand dominance is not
determined until:
a. |
15 months |
b. |
12 months |
c. |
2 years |
d. |
3 years |
____ 10. Bladder training can usually be
accomplished by age:
a. |
3 1/2 years |
b. |
18 months |
c. |
12 months |
d. |
2 years |
____ 11. After and during toilet training,
accidents should be handled:
a. |
By scolding the child |
b. |
In a matter-of-fact way |
c. |
Aggressively |
d. |
By punishing the child |
____ 12. Discipline in the toddler years is
directed toward:
a. |
Denying the child freedom |
b. |
Giving more opportunities
to explore |
c. |
Challenging creativity |
d. |
Developing good behavior |
____ 13. To reduce temper tantrums, the parent
would best be instructed to:
a. |
Restrict the child’s
movement |
b. |
Punish the child |
c. |
Give the child more choices |
d. |
Remove the child from the
environment |
____ 14. In object permanence, the toddler:
a. |
No longer believes objects
will disappear |
b. |
Is afraid that the mother
will abandon him or her |
c. |
Believes objects change and
disappear |
d. |
Has paranoid tendencies |
____ 15. The toddler’s eating habits are often
influenced by:
a. |
Siblings |
b. |
Reward |
c. |
Instinct |
d. |
Play |
____ 16. The parent of 3-year-old Camille
complains that she has eaten only a small amount of food over the past week.
She does not appear to be ill, and her mother would like to know how to resolve
the problem. You would advise her that:
a. |
In order to maintain her
nutritional state, she must be force fed. |
b. |
This is not an unusual
pattern and will disappear without any intervention. |
c. |
Allowing play at and close
to mealtimes can stimulate the appetite. |
d. |
Using a stool softener or
laxative at night can stimulate the appetite. |
____ 17. To foster good eating habits,
toddlers should have:
a. |
Large meals offered |
b. |
At least three meals per
day |
c. |
Staggered mealtimes |
d. |
An appetite stimulant |
____ 18. Play that is symbolic means the
child:
a. |
Engages in pretend play |
b. |
Likes to squeeze soft toys |
c. |
Must be placed in real play
situations |
d. |
Plays in isolation |
____ 19. Toddlers generally prefer to:
a. |
Play with other children |
b. |
Play alone |
c. |
Play with grown-ups |
d. |
Play alongside other
children |
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