Information Technology Project Management 8th Edition Kathy Schwalbe- Test Bank

 

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Sample Test

Chapter_3_The_Project_Management_Process_Groups_A_Case_Study   True / False

 

1. Decisions and actions taken in one knowledge area at a certain time rarely affect other knowledge areas.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: Project management is an integrative endeavor; decisions and actions taken in one knowledge area at a certain time usually affect other knowledge areas. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.80 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

2. Initiating processes take place during each phase of a project.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: Initiating processes include defining and authorizing a project or project phase. Initiating processes take place during each phase of a project. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p. 81 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

3. Initiating processes are not required to end a project.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: Initiating processes are also required to end a project. Someone must initiate activities to ensure that the project team completes all the work, documents lessons learned, assigns project resources, and that the customer accepts the work. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.81 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

4. The level of activity and length of each process group varies for every project.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: The level of activity and length of each process group varies for every project. Normally, executing tasks requires the most resources and time, followed by planning tasks. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.82 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

5. Initiating and closing tasks are usually the longest and require the most amount of resources and time.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: Initiating and closing tasks are usually the shortest (at the beginning and end of a project or phase, respectively), and they require the least resources and time. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.82 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

6. The executing process group generally requires the most resources.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: The executing process group takes the actions necessary to complete the work described in the planning activities. It should overlap the other process groups, and generally requires the most resources. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.84 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

7. Monitoring and controlling processes overlap all of the other project management process groups.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: Monitoring and controlling processes overlap all of the other project management process groups because changes can occur at any time. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.84 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

8. Key outcomes of the executing process group are formal acceptance of the work and creation of closing documents.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: Key outcomes of the closing process group are formal acceptance of the work and creation of closing documents, such as a final project report and lessons-learned report. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p. 84 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

9. Many project management activities occur as part of the planning process group.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: Because each project is unique, project teams are always trying to do something that has not been done before.  To succeed at unique and new activities, projects teams must do a fair amount of planning. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p. 85 LEARNING OBJECTIVES:   INFO.SCHW.14.20 – LO: 3-2 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Mapping the Process Groups to the Knowledge Areas KEYWORDS:   Bloom’s: Knowledge

 

10. Agile methods comprise of 45 subprocesses which are organized into eight process groups.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: All agile methods include an iterative workflow and incremental delivery of software in short iterations. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p. 87 LEARNING OBJECTIVES:   INFO.SCHW.14.16 – LO: 3-3 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Developing An IT Project Management Methodology KEYWORDS:   Bloom’s: Knowledge

 

11. The Rational Unified Process (RUP) framework is incompatible with the PMBOK process.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: According to RUP expert Bill Cottrell, “RUP embodies industry-standard management and technical methods and techniques to provide a software engineering process particularly suited to creating and maintaining component-based software system solutions.” Cottrell explained that you can tailor RUP to include the PMBOK process groups because several customers asked for that capability. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.88 LEARNING OBJECTIVES:   INFO.SCHW.14.16 – LO: 3-3 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Developing An It Project Management Methodology KEYWORDS:   Bloom’s: Knowledge

 

12. The DMAIC (Define, Measure, Analyze, Improve, and Control) methodology of the Six Sigma projects, is used to improve an existing business process.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: Two main methodologies are used on Six Sigma projects: DMAIC (Define, Measure, Analyze, Improve, and Control) is used to improve an existing business process, and DMADV (Define, Measure, Analyze, Design, and Verify) is used to create new product or process designs to achieve predictable, defect-free performance. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.88 LEARNING OBJECTIVES:   INFO.SCHW.14.16 – LO: 3-3 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Developing An IT Project Management Methodology KEYWORDS:   Bloom’s: Knowledge

 

13. An organization’s project management plan expresses the vision, mission, goals, objectives, and strategies of the organization.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: The organization’s strategic plan expresses the vision, mission, goals, objectives, and strategies of the organization. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.89 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

14. Identifying the project sponsor is a pre-initiation task.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: It is a good practice to lay the groundwork for a project before it officially starts. Senior managers often perform several tasks, sometimes called pre-initiation tasks. These include identifying the project sponsor and selecting the project manager. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.90 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

15. The output of the stakeholder management strategy results is a project charter.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: The output of the stakeholder management strategy results is a stakeholder register. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.94 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

16. The kick-off meeting is always held before the business case and project charter are completed.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: A kick-off meeting is a meeting held at the beginning of a project so that stakeholders can meet each other, review the goals of the project, and discuss future plans. The kick-off meeting is often held after the business case and project charter are completed, but it could be held sooner, as needed. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.97 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

17. Details of kick-off meetings and the stakeholder details are usually recorded in a Word document.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: Kick-off meetings and stakeholder registers are normally recorded in the form of Word documents. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.97 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case study 1: JWD Consultaing’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

18. A milestone list is an output associated with the Project Scope Management knowledge area.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: A milestone list is an output associated with the Project Time Management knowledge area. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.98 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

19. The WBS provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: The WBS is a very important tool in project management because it provides the basis for deciding how to do the work. The WBS also provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.104 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

20. Project initiation involves taking the actions necessary to ensure that activities in the project plan are completed.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: Executing the project involves taking the actions necessary to ensure that activities in the project plan are completed. It also includes work required to introduce any new hardware, software, and procedures into normal operations. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.107 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Comprehension

 

21. The burndown chart is a Scrum created artifact that provides a list of features prioritized by business value.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: A burndown chart shows the cumulative work remaining in a sprint on a day by- day basis. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.119 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

22. A sprint review is a meeting in which the team demonstrates to the product owner what it has completed during the sprint.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: A sprint review is a meeting in which the team demonstrates to the product owner what it has completed during the sprint. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.119 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

23. The pre-initiation phase of a project using the Scrum method does not involve project charters, stakeholder management strategy, and kick-off meetings.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: A project charter, stakeholder register, stakeholder management strategy, and kick-off meeting would be created as part of initiation in a project using the Scrum method. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.121 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

24. In the Scrum method, team members work as a self-directed group coached by the ScrumMaster.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: Because Scrum implies that team members work as a self-directed group, coached by the ScrumMaster, a team contract should not be necessary. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.122 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

25. The two main items for monitoring and controlling in the Scrum framework are the daily Scrum and the sprint retrospectives.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: The two main items for monitoring and controlling in the Scrum framework are the daily Scrum and the sprint review. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.124 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

Multiple Choice

 

26. _____ processes include defining and authorizing a project or project phase.   a. Initiating b. Planning   c. Executing d. Monitoring and controlling   ANSWER:   a RATIONALE:   Feedback: Initiating processes include defining and authorizing a project or project phase. Initiating processes take place during each phase of a project. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.81 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

27. _____ processes include devising and maintaining a workable scheme to ensure that the project addresses the organization’s needs.   a. Initiating b. Planning   c. Executing d. Monitoring and controlling   ANSWER:   b RATIONALE:   Feedback: Planning processes include devising and maintaining a workable scheme to ensure that the project addresses the organization’s needs. Projects include several plans, such as the scope management plan, schedule management plan, cost management plan, and procurement management plan. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.81 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

28. Examples of _____ processes include acquiring and developing the project team, performing quality assurance, distributing information, managing stakeholder expectations, and conducting procurements.   a. monitoring and controlling b. executing   c. planning d. initiating   ANSWER:   b RATIONALE:   Feedback: Executing processes include coordinating people and other resources to carry out the various plans and create the products, services, or results of the project or phase. Examples of executing processes include acquiring and developing the project team, performing quality assurance, distributing information, managing stakeholder expectations, and conducting procurements. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.81 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

29. A common _____ process is reporting performance, where project stakeholders can identify any necessary changes that may be required to keep the project on track.   a. executing b. closing   c. monitoring and controlling d. planning   ANSWER:   c RATIONALE:   Feedback: Monitoring and controlling processes include regularly measuring and monitoring progress to ensure that the project team meets the project objectives. A common monitoring and controlling process is reporting performance, where project stakeholders can identify any necessary changes that may be required to keep the project on track. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.81 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

30. Administrative activities, such as archiving project files, closing out contracts, documenting lessons learned, and receiving formal acceptance of the delivered work as part of the phase or project, are often involved in _____ processes.   a. monitoring and controlling b. executing   c. initiating d. closing   ANSWER:   d RATIONALE:   Feedback: Closing processes include formalizing acceptance of the project or project phase and ending it efficiently. Administrative activities such as archiving project files, closing out contracts, documenting lessons learned, and receiving formal acceptance of the delivered work as part of the phase or project are often involved in this process group. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.81 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

31. During _____ processes for a new project, the organization recognizes that a new project exists, and completes a project charter as part of this recognition.   a. initiating b. planning   c. opening d. controlling   ANSWER:   a RATIONALE:   Feedback: While initiating processes for a new project, the organization recognizes that a new project exists, and completes a project charter as part of this recognition. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   P.83 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

32. The project integration management knowledge area maps to the _____ process group through the activities of developing project charters.   a. initiating b. planning   c. executing d. monitoring and controlling   ANSWER:   a RATIONALE:   Feedback: The project integration management knowledge area maps to the initiating process group through the activities of developing project charters. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.85 LEARNING OBJECTIVES:   INFO.SCHW.14.20 – LO: 3-2 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Mapping The Process Groups To The Knowledge Areas KEYWORDS:   Bloom’s: Knowledge

 

33. The project scope management knowledge area maps to the _____ process group through the activities of scope validation and scope control.   a. initiating b. planning   c. executing d. monitoring and controlling   ANSWER:   d RATIONALE:   Feedback: The project scope management knowledge area maps to the monitoring and controlling process group through the activities of scope validation and scope control. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.85 LEARNING OBJECTIVES:   INFO.SCHW.14.20 – LO: 3-2 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Mapping The Process Groups To The Knowledge Areas KEYWORDS:   Bloom’s: Knowledge

 

34. The project time management knowledge area maps to the _____ process group through the activity of schedule control.   a. initiating b. planning   c. executing d. monitoring and controlling   ANSWER:   d RATIONALE:   Feedback: The project time management knowledge area maps to the monitoring and controlling process group through the activity of schedule control. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.85 LEARNING OBJECTIVES:   INFO.SCHW.14.20 – LO: 3-2 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Mapping The Process Groups To The Knowledge Areas KEYWORDS:   Bloom’s: Knowledge

 

35. Developing a _____ is a planning process that occurs in the Project Integration Management knowledge area.   a. schedule management plan b. project management plan   c. WBS d. quality management   ANSWER:   b RATIONALE:   Feedback: Developing a project management plan is a planning process falling under the Project Integration Management knowledge area. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.85 LEARNING OBJECTIVES:   INFO.SCHW. 14.20 – LO: 3-2 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Mapping The Process Groups To The Knowledge Areas KEYWORDS:   Bloom’s: Knowledge

 

36. _____ is a planning process that is within the Project Scope Management knowledge area.   a. Schedule development b. Developing a project management plan   c. Creation of a WBS d. Quality planning   ANSWER:   c RATIONALE:   Feedback: Creation of a WBS is a planning process falling under the Project Scope Management knowledge area. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.85 LEARNING OBJECTIVES:   INFO.SCHW.14.20 – LO: 3-2 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Mapping The Process Groups To The Knowledge Areas KEYWORDS:   Bloom’s: Knowledge

 

37. The project cost management knowledge area maps to the _____ process group through the activities of estimating costs and budget determination.   a. initiating b. planning   c. executing d. monitoring and controlling   ANSWER:   b RATIONALE:   Feedback: The project cost management knowledge area maps to the planning process group through the activities of estimating costs and budget determination. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.86 LEARNING OBJECTIVES:   INFO.SCHW.14.20 – LO: 3-2 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Mapping The Process Groups To The Knowledge Areas KEYWORDS:   Bloom’s: Knowledge

 

38. The project stakeholder management knowledge area maps to the ______ process group by identifying stakeholders.   a. initiating b. planning   c. executing d. monitoring and controlling   ANSWER:   a RATIONALE:   Feedback: The project stakeholder management knowledge area maps to the initiating process group by identifying stakeholders. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.86 LEARNING OBJECTIVES:   INFO.SCHW.14.20 – LO: 3-2 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Mapping The Process Groups To The Knowledge Areas KEYWORDS:   Bloom’s: Knowledge

 

39. _____ is an iterative software development process that focuses on team productivity and delivers software best practices to all team members.   a. Agile Unified Process b. Dynamic Systems Development Method   c. Rational Unified Process d. Six Sigma   ANSWER:   c POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.88 LEARNING OBJECTIVES:   INFO.SCHW.14.16 – LO: 3-3 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Developing An IT Project Management Methodology KEYWORDS:   Bloom’s: Knowledge

 

40. Which of the following is a pre-initiation task?   a. Drawing up a work breakdown structure b. Developing a business case for a project   c. Drafting the project charter d. Identifying stakeholders   ANSWER:   b RATIONALE:   Feedback: It is good practice to lay the groundwork for a project before it officially starts. Senior managers often perform several tasks, sometimes called pre-initiation tasks which include the development of a business case for a project. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p. 90 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

41. One of the main outputs of the initiation process is _____.   a. creating the work breakdown structure b. selecting the project manager   c. developing the project charter d. identifying the project sponsor   ANSWER:   c RATIONALE:   Feedback: The main outputs of the initiation process are a project charter and a stakeholder register. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p. 93 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

42. The main purpose of project plans is to   a. schedule management plans b. define project scope   c. estimate activity resources d. guide project execution   ANSWER:   d RATIONALE:   Feedback: Developing a project management plan is a planning process falling under the Project Integration Management knowledge area. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.98 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Predictive Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

43. The project management plan is the output of the planning process of project _____.   a. integration management b. quality management   c. scope management d. procurement management   ANSWER:   a RATIONALE:   Feedback: The project management plan,which is part of the planning process, is the output of project integration management. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p. 98 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

44. The most difficult and unappreciated process in project management is often   a. initiating b. planning   c. executing d. monitoring and controlling   ANSWER:   b RATIONALE:   Feedback: Because planning is not always used to facilitate action, many people view it negatively. However, the main purpose of planning is to guide project execution. As such, plans must be realistic and useful, so a fair amount of time and effort must go into the process. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p. 98 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

45. Which of the following is a planning process associated with project scope management?   a. Collecting requirements b. Performing qualitative risk analysis   c. Planning schedule management d. Estimating costs   ANSWER:   a RATIONALE:   Feedback: Process improvement plans are an output of project quality management. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.99 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

46. The _____ provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance.   a. scope statement b. cost management plan   c. work breakdown structure d. project charter   ANSWER:   c RATIONALE:   Feedback: The WBS is a very important tool in project management because it provides the basis for deciding how to do the work. The WBS also provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.104 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

47. _____ are an output of the executing process of project integration management.   a. Deliverables b. Issue logs   c. Resource calendars d. Enterprise environmental factor updates   ANSWER:   a RATIONALE:   Feedback: Deliverables are an output of the executing process of project integration management. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.108 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

48. Enterprise environmental factors are an output of the executing process of _____.   a. project integration management b. project quality management   c. project human resource management d. project procurement management   ANSWER:   c RATIONALE:   Feedback: Enterprise environmental factors are an output of the executing process of project human resource management. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.108 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

49. _____ includes measuring progress toward project objectives and taking corrective action to match progress with the plan.   a. Planning b. Montioring and controlling   c. Executing d. Initiating   ANSWER:   b RATIONALE:   Feedback: Monitoring and controlling is done throughout the life of a project and involves 9 of the 10 project management areas. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.108 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

50. The _____ process involves gaining stakeholder and customer acceptance of the final products and services and bringing the project, or project phase, to an orderly end.   a. executing b. closing   c. planning d. monitoring   ANSWER:   b RATIONALE:   Feedback: The closing process involves gaining stakeholder and customer acceptance of the final products and services and then bringing the project or project phase to an orderly end. It includes verifying that all of the deliverables are complete, and it often includes a final project report and presentation. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.114 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

51. Organizational process assets update is the output of the closing process of _____.   a. project integration management b. project quality management   c. project procurement management d. project time management   ANSWER:   a RATIONALE:   Feedback: The closing process involves gaining stakeholder and customer acceptance of the final products and services and then bringing the project or project phase to an orderly end. It includes verifying that all of the deliverables are complete, and it often includes a final project report and presentation. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.114-115 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

52. Which of the following is true about the agile method?   a. It is often used when a project team can express the scope early in the product life cycle.   b. It is used when a project team wants to provide a potentially shippable product earlier rather than later.   c. It uses several iterations or deliveries of software instead of waiting until the end of the project to provide a product.   d. It is used when project teams want to use the predicative approach to a project.   ANSWER:   c RATIONALE:   Feedback: An agile approach is often used for projects in which the business team cannot clearly express the scope early in the product life cycle, but the team does want to provide a potentially shippable product earlier rather than later. An agile project team typically uses several iterations or deliveries of software instead of waiting until the end of the project to provide one product. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.118 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Comprehension

 

53. Which of the following project parameters would be compatible with the use of the agile approach?   a. Projects with inexperienced and dispersed teams   b. Projects that have a fairly rigid completion date   c. Projects with clear-up front requirements   d. Projects that have more flexible scheduling   ANSWER:   d RATIONALE:   Feedback: Projects with heavy constraints, inexperienced and dispersed teams, large risks, generally clear up-front requirements, and a fairly rigid completion date are best done using a predictive approach. In contrast, projects with less rigid constraints, experienced and preferably co-located teams, smaller risks, unclear requirements, and more flexible scheduling would be more compatible with an agile approach. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.118 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Comprehension

 

54. Which of the following activities is a part of the planning process of the Scrum?   a. Determining how many sprints will compose each release   b. Demonstrating the product during a sprint review meeting   c. Completing tasks each day during sprints   d. Creating sprint backlog   ANSWER:   d RATIONALE:   Feedback: Creating product backlogs, sprint backlogs and release backlogs are all part of the planning process of the scrum. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.121 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Comprehension

 

55. The improvement of the product and process in the Scrum method is discussed at the _____.   a. sprint reflection meeting b. sprint review meeting   c. kick-off meeting d. daily Scrum meeting   ANSWER:   a RATIONALE:   Feedback: The improvement of the product and process in the Scrum method is discussed at the sprint reflection meeting. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p.121 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Comprehension

 

56. A _____ is usually not necessary to the Scrum method.   a. team contract b. velocity estimate   c. Gantt chart d. product backlog   ANSWER:   a RATIONALE:   Feedback: Because Scrum implies that team members work as a self-directed group, coached by the ScrumMaster, a team contract should not be necessary. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.122 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Comprehension

 

57. A _____ is an important Scrum artifact used to graphically display progress on each sprint during the monitoring and controlling process.   a. WBS b. sprint backlog   c. burndown chart d. product backlog   ANSWER:   c RATIONALE:   Feedback: A burndown chart is an important artifact used to graphically display progress on each sprint. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.125 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

Completion

 

58. A(n)_____ is a series of actions directed toward a particular result. ANSWER:   process POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.81 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

59. _____ progress from initiation activities to planning activities, executing activities, monitoring and controlling activities, and closing activities. ANSWER:   Project management process groups POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.81 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

60. The ideal outcome of the _____ process group is to complete a project successfully by delivering the agreed-upon project scope within time, cost, and quality constraints. ANSWER:   monitoring and controlling POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.84 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Comprehension

 

61. _____ the project includes work required to introduce any new hardware, software, and procedures into normal operations. ANSWER:   Executing POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.84 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

62. A(n) _____ describes how things should be done. ANSWER:   methodology POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p. 86 LEARNING OBJECTIVES:   INFO.SCHW.14.16 – LO: 3-3 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Developing An IT Project Management Methodology KEYWORDS:   Bloom’s: Knowledge

 

63. _____ is a project management methodology that defines 45 separate subprocesses and organizes these into eight process groups. ANSWER:   PRojects IN Controlled Environments PRINCE2 POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p. 87 LEARNING OBJECTIVES:   INFO.SCHW.14.16 – LO: 3-3 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Developing An IT Project Management Methodology KEYWORDS:   Bloom’s: Knowledge

 

64. _____ are people involved in or affected by project activities and include the project sponsor, project team, support staff, customers, users, suppliers, and even opponents to the project. ANSWER:   Stakeholders POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.94 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

65. A(n) _____ is a document that includes stakeholders’ roles, names, organizations, and contact information. ANSWER:   stakeholder register POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.94 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

66. A(n) _____ is a meeting held at the beginning of a project so that stakeholders can meet each other, review the goals of the project, and discuss future plans. ANSWER:   kick-off meeting POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.97 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

67. A risk register is the output of _____. ANSWER:   risk identification planning POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.102 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

68. The _____ is a very important tool in project management because it provides the basis for deciding how to do the work. ANSWER:   WBS work breakdown structure work breakdown structure (WBS) POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.104 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

69. _________ issues often occur during project execution, especially conflicts. ANSWER:   Human resource POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.110 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

70. A(n) _____ is the person responsible for the business value of the project and for deciding what work to do and in what order when using a Scrum method. ANSWER:   product owner POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.118 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

71. A(n) _____ is a set period of time, normally two to four weeks, during which specific work must be completed and made ready for review when using Scrum methods. ANSWER:   sprint POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.118 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

72. A(n) _____ is the person who ensures that the team is productive, facilitates the daily Scrum, enables close cooperation across all roles and functions, and removes barriers that prevent the team from being effective. ANSWER:   ScrumMaster POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.118 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

73. A(n) _____ is a cross-functional team of five to nine people who organize themselves and the work to produce the desired results for each sprint. ANSWER:   Scrum team development team POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.118 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

74. In Scrum, a(n) _____ is a useful object created by people. ANSWER:   artifact POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.119 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

75. A(n) _____ is a Scrum artifact and consists of the highest-priority items from the product backlog to be completed in a sprint. ANSWER:   sprint backlog POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.119 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

76. _____ are short descriptions written by customers of what they need a Scrum system to do for them. ANSWER:   User stories POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.123 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

77. The most time and money should be spent on ANSWER:   executing execution project execution POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.124 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

78. If done well, the _________ can produce several releases of useful software. ANSWER:   agile approach agile method POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.126 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

Essay

 

79. List and describe the five process management groups. ANSWER:   Initiating processes include defining and authorizing a project or project phase. Initiating processes take place during each phase of a project. Therefore, you cannot equate process groups with project phases. Recall that there can be different project phases, but all projects will include all five process groups. For example, project managers and teams should reexamine the business need for the project during every phase of the project life cycle to determine if the project is worth continuing. Initiating processes are also required to end a project. Someone must initiate activities to ensure that the project team completes all the work, documents lessons learned, assigns project resources, and that the customer accepts the work. Planning processes include devising and maintaining a workable scheme to ensure that the project addresses the organization’s needs. There are several plans for projects, such as the scope management plan, schedule management plan, cost management plan, procurement management plan, and so on, defining each knowledge area as it relates to the project at that point in time. For example, a project team must develop a plan to define the work that needs to be done for the project, to schedule activities related to that work, to estimate costs for performing the work, to decide what resources to procure to accomplish the work, and so on. To account for changing conditions on the project and in the organization, project teams often revise plans during each phase of the project life cycle. Executing processes include coordinating people and other resources to carry out the various plans and produce the products, services, or results of the project or phase. Examples of executing processes include acquiring and developing the project team, performing quality assurance, distributing information, managing stakeholder expectations, and conducting procurements. Monitoring and controlling processes include regularly measuring and monitoring progress to ensure that the project team meets the project objectives. The project manager and staff monitor and measure progress against the plans and take corrective action when necessary. A common monitoring and controlling process is reporting performance, where project stakeholders can identify any necessary changes that may be required to keep the project on track. Closing processes include formalizing acceptance of the project or project phase and ending it efficiently. Administrative activities are often involved in this process group, such as archiving project files, closing out contracts, documenting lessons learned, and receiving formal acceptance of the delivered work as part of the phase or project. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.81 LEARNING OBJECTIVES:   INFO.SCHW.14.15 – LO: 3-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Project Management Process Groups KEYWORDS:   Bloom’s: Knowledge

 

80. What is a methodology and what are some methodologies other than the PMBOK Guide do organizations use as a basis for project management methodology? ANSWER:   A methodology describes how things should be done, and different organizations often have different ways of doing things. In addition to using the PMBOK® Guide as a basis for project management methodology, many organizations use others, such as the following: • PRojects IN Controlled Environments (PRINCE2): Originally developed for information technology projects, PRINCE2 was released in 1996 as a generic project management methodology by the U.K. Office of Government Commerce (OCG). It is the de facto standard in the United Kingdom and is used in over 50 countries. PRINCE2 defines 45 separate subprocesses and organizes these into eight process groups as follows: 1. Starting up a project 2. Planning 3. Initiating a project 4. Directing a project 5. Controlling a stage 6. Managing product delivery 7. Managing stage boundaries 8. Closing a project • Agile methodologies: Agile software development is a form of adaptive software development. All agile methodologies include an iterative workflow and incremental delivery of software in short iterations. Several popular agile methodologies include extreme programming, scrum, feature driven development, lean software development, Agile Unified Process (AUP), Crystal, and Dynamic Systems Development Method (DSDM). • Rational Unified Process (RUP) framework: RUP is an iterative software development process that focuses on team productivity and delivers software best practices to all team members. According to RUP expert Bill Cottrell, “RUP embodies industry-standard management and technical methods and techniques to provide a software engineering process particularly suited to creating and maintaining component-based software system solutions.” Cottrell explains that you can tailor RUP to include the PMBOK process groups, since several customers asked for that capability. There are several other project management methodologies specifically for software development projects such as Joint Application Development (JAD) and Rapid Application Development (RAD). • Six Sigma methodologies: Many organizations have projects underway that use Six Sigma methodologies. The work of many project quality experts contributed to the development of today’s Six Sigma principles. Two main methodologies are used on Six Sigma projects: DMAIC (Define, Measure, Analyze, Improve, and Control) is used to improve an existing business process, and DMADV (Define, Measure, Analyze, Design, and Verify) is used to create new product or process designs to achieve predictable, defect-free performance. POINTS:   1 DIFFICULTY:   Difficulty: Challenging REFERENCES:   p. 86-87-88 LEARNING OBJECTIVES:   INFO.SCHW.14.16 – LO: 3-3 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Developing An IT Project Management Methodology KEYWORDS:   Bloom’s: Knowledge

 

81. Describe the process of initiating a project and the issues involved. ANSWER:   In project management, initiating includes recognizing and starting a new project. An organization should put considerable thought into project selection to ensure that it initiates the right kinds of projects for the right reasons. It is better to have a moderate or even small amount of success on an important project than huge success on one that is unimportant. The selection of projects for initiation, therefore, is crucial, as is the selection of project managers. Ideally, the project manager would be involved in initiating a project, but often the project manager is selected after many initiation decisions have already been made. Organizations must also understand and plan for the ongoing support that is often required after implementing a new system or other product or service resulting from a project. It is important to remember that strategic planning should serve as the foundation for deciding which projects to pursue. The organization’s strategic plan expresses the vision, mission, goals, objectives, and strategies of the organization. It also provides the basis for information technology project planning. Information technology is usually a support function in an organization, so it is critical that the people initiating information technology projects understand how those projects relate to current and future needs of the organization. Information systems must support the firm’s business goals, such as providing consulting services more effectively and efficiently. An organization may initiate information technology projects for several reasons, but the most important reason is to support business objectives. Providing a good return on investment at a reasonable level of risk is also important, especially in tough economic times. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.89-90 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Comprehension

 

82. What is a work breakdown structure? ANSWER:   The WBS is a very important tool in project management because it provides the basis for deciding how to do the work. The WBS also provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p. 104 LEARNING OBJECTIVES:   INFO.SCHW.14.17 – LO: 3-4 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach) KEYWORDS:   Bloom’s: Knowledge

 

83. In the Scrum method, what role is played by the ScrumMaster? ANSWER:   The ScrumMaster facilitates four ceremonies or meetings when using Scrum methods: • Sprint planning session: A meeting with the team to select a set of work from the product backlog to deliver during a sprint. This meeting takes about four hours to a full day. • Daily Scrum: A short meeting for the development team to share progress and challenges and plan work for the day. Ideally the team members are in the same place, the meeting usually lasts no more than 15 minutes, and it is held at the same time and place each day. If that is not possible, teams can use videoconferencing to have short virtual meetings. The ScrumMaster asks what work has been done since yesterday, what work is planned for today, and what impediments or stumbling blocks might hamper the team’s efforts. The ScrumMaster documents these stumbling blocks and works with key stakeholders to resolve them after the daily Scrum. Many teams use the term issues for items that do not have to be solved in the next 24 hours and blockers for items that need to be addressed immediately. This allows a ScrumMaster to maintain focus on highest-priority items (blockers) first and then manage the resolution of other issues over the next day or so. • Sprint reviews: A meeting in which the team demonstrates to the product owner what it has completed during the sprint. • Sprint retrospectives: A meeting in which the team looks for ways to improve the product and the process based on a review of the actual performance of the development team. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p. 119 LEARNING OBJECTIVES:   INFO.SCHW.14.18 – LO: 3-5 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach) KEYWORDS:   Bloom’s: Knowledge

 

Chapter_5_Project_Scope_Management   True / False

 

1. Scope refers to all the work involved in creating the products of the project and the processes used to create them.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: One of the most important and most difficult aspects of project management is defining the scope of a project. Scope refers to all the work involved in creating the products of the project and the processes used to create them. POINTS:   1 DIFFICULTY:   Difficulty: Easy REFERENCES:   p.184 LEARNING OBJECTIVES:   INFO.SCHW.14.31 – LO: 5-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   What Is Project Scope Management? KEYWORDS:   Bloom’s: Knowledge

 

2. Deliverables are only product-related, such as a piece of hardware or software.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: Deliverables can be product-related, such as a piece of hardware or software, or process-related, such as a planning document or meeting minutes. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.184 LEARNING OBJECTIVES:   INFO.SCHW.14.31 – LO: 5-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   What Is Project Scope Management? KEYWORDS:   Bloom’s: Knowledge

 

3. Project scope management includes the processes involved in defining and controlling what is or is not included in a project.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: Project scope management includes the processes involved in defining and controlling what work is or is not included in a project. It ensures that the project team and stakeholders have the same understanding of what products the project will produce and what processes the project team will use to produce them. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.184 LEARNING OBJECTIVES:   INFO.SCHW.14.31 – LO: 5-1 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   What Is Project Scope Management? KEYWORDS:   Bloom’s: Knowledge

 

4. The scope management plan can be informal and broad or formal and detailed, based on the needs of the project.   a. True   b. False   ANSWER:   True RATIONALE:   Feedback: The scope management plan is a subsidiary part of the project management plan. It can be informal and broad or formal and detailed, based on the needs of the project. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.186 LEARNING OBJECTIVES:   INFO.SCHW.14.32 – LO: 5-2 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Planning Scope Management KEYWORDS:   Bloom’s: Comprehension

 

5. The project’s size, complexity, importance, and other factors do not affect how much effort is spent on collecting requirements for scope planning.   a. True   b. False   ANSWER:   False RATIONALE:   Feedback: The project’s size, complexity, importance, and other factors affect how much effort is spent on collecting requirements. POINTS:   1 DIFFICULTY:   Difficulty: Moderate REFERENCES:   p.190 LEARNING OBJECTIVES:   INFO.SCHW.14.33 – LO: 5-3 NATIONAL STANDARDS:   United States – BUSPROG: Technology TOPICS:   Collecting Requirements KEYWORDS:   Bloom’s: Comprehension