HUMAN RESOURCES MANAGEMENT IN CANADA CANADIAN ELEVENTH EDITION 11TH EDITION BY COLE – TEST BANK
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Sample Test
Chapter 03
MULTIPLE CHOICE. Choose the one alternative that best
completes the statement or answers the question.
1)
Technology that is used to attract, hire, retain, and maintain
human resources, support HR administration, and optimize HRM is called:
1)
_______
1. A)
HR server.
1. B)
HRIS.
1. C)
PeopleSoft.
1. D)
HR management.
1. E)
HR technology.
2)
HR technology has:
2)
_______
1. A)
increased the administrative burden on the HR department.
1. B)
prevented employees from accessing their personnel information.
1. C)
not contributed to any changes in the HR department.
1. D)
reduced the administrative burden on the HR department.
1. E)
made is difficult to have access to information.
3)
HR technology has evolved over the years. The evolution of HR
technology is characterized by:
3)
_______
1. A)
4 stages.
1. B)
3 stages.
1. C)
5 stages.
1. D)
6 stages.
1. E)
none of the above.
4)
Nelu is part of the HR department of a production company. The
HR department was the sole custodian of all HR-related data. Therefore Nelu spends
most of her time handling employee queries on personnel questions. The company
has:
4)
_______
1. A)
one-on-one coaching.
1. B)
a counseling procedure.
1. C)
PeopleSoft.
1. D)
a paper-based system.
1. E)
advanced HR technology.
5)
During the evolution of HR technology, there was a migration of
the information resident in the paper-based system to PCs and local area
network systems. These HR databases were able to produce reports that simply
listed what is knows as:
5)
_______
1. A)
employee data.
1. B)
personnel information.
1. C)
personnel data.
1. D)
tombstone information.
1. E)
tombstone data.
6)
Company High Tech has three branches across Canada and the US.
Both locations are managed by one HR department. All employee data is fed in
from each of the locations and updates a central database, which can be
accessed by each of the locations in return. The HR database is also linked to
their performance management system, payroll/benefits and attendance tracking
system. This is an example of:
6)
_______
1. A)
a paper-based system.
1. B)
an interactive database.
1. C)
video conferencing.
1. D)
a relational database.
1. E)
none of the above.
7)
A telephone technology in which a touch-tone phone is used to
interact with a database to acquire information from it or enter data into it
is called a(n):
7)
_______
1. A)
interactive database.
1. B)
web-based application.
1. C)
interactive voice response.
1. D)
client server.
1. E)
relational database.
8)
In company Smith & Cole, employees can access the
applications from any computer with a connection to the internet. Each person
has a password-protected login page. The company has a:
8)
_______
1. A)
interactive voice response.
1. B)
relational database.
1. C)
interactive database.
1. D)
web-based application.
1. E)
all of the above.
9)
Deploying highly developed HR technology to manage HR functions
will enable members of an HR department to:
9)
_______
1. A)
focus on transforming information to knowledge.
1. B)
increase their efficiency.
1. C)
delegate to managers and employees the ability to use HR
information to solve their problems.
1. D)
relinquish the role of the “sole custodian” of employee
information.
1. E)
all of the above.
10)
An integrated system that is used to gather, store and analyze
information regarding an organization’s human resource is known as:
10)
______
1. A)
a web database.
1. B)
a relational database.
1. C)
an interactive database.
1. D)
HRIS.
1. E)
HR technology.
11)
Today there are more than 140 HRI systems being offered by
Canadian vendors. Having a human resource information system can help the HR department
because:
11)
______
1. A)
it can reduce the time spent coaching line staff.
1. B)
it can act as an internal consultant to line managers.
1. C)
it can reduce administration and record keeping for HR.
1. D)
it can substitute for HR professionals in the decision-making
process.
1. E)
none of the above.
12)
HRIS has several components called subsystems. Which of the
following is a subsystem of HR?
12)
______
1. A)
pension administration.
1. B)
performance evaluation.
1. C)
labour relations.
1. D)
time and attendance.
1. E)
all of the above.
13)
Learning Inc. has an HRIS which has a subsystem that includes
data on employee skills and competencies, development activities and career
planning in terms of which positions might be most appropriate for an employee
based on skills/competencies. Which type of subsystem does Learning Inc. have?
13)
______
1. A)
performance evaluation
1. B)
organizational management
1. C)
training and development
1. D)
employee administration
1. E)
employment equity
14)
Sheila is an HR generalist of a newly formed organization. It
has 50 employees and is expected to grow up to about 100 during the upcoming
year. The company is thinking of purchasing an HR system. As the HR specialist,
Sheila’s recommendation will be to:
14)
______
1. A)
purchase a comprehensive HRIS with all subsystems.
1. B)
purchase employment equity and health and safety subsystems.
1. C)
not purchase an HRIS.
1. D)
use a paper-based system since the employee base is small.
1. E)
purchase employee administration and time/attendance subsystems.
15)
The HRIS is made up of a number of systems that can store data.
This data can be used to create information that will serve different purposes
for many different stakeholders. One of the key functions of an HRIS is to:
15)
______
1. A)
provide information to HR and managers.
1. B)
provide information to managers.
1. C)
provide information to HR.
1. D)
define organizational climate.
1. E)
discipline employees.
16)
HR professionals and managers utilize information from the
recruitment, training and development, and administration subsystems to develop
long-term plans for staffing. This is an example of which of the following
benefits of an HRIS?
16)
______
1. A)
talent and knowledge management
1. B)
HR planning and forecasting
1. C)
maintenance of employee records
1. D)
strategic alignment
1. E)
compliance
17)
The primary central storage repository for all data collected by
an organization’s business systems is known as:
17)
______
1. A)
a data warehouse.
1. B)
a subsystem.
1. C)
HRIS.
1. D)
a data repository.
1. E)
employee records.
18)
Having an HRIS enables managers to make a more informed
decision. It also provides information that is relevant, useful, timely and
accurate. Reports are generated to facilitate this process. One of the most
commonly requested reports from an HRIS includes:
18)
______
1. A)
compensation reports.
1. B)
number of vacation days taken.
1. C)
performance evaluations.
1. D)
basic information such as name and address.
1. E)
all of the above.
19)
The use of HRIS data to assess the performance of an
organization’s workforce using statistics and research design techniques is
referred to as:
19)
______
1. A)
workforce analytics.
1. B)
tombstone data.
1. C)
workforce data.
1. D)
data warehousing.
1. E)
workforce calculations.
20)
Compliance is a subsystem of the HRIS mainly used by:
20)
______
1. A)
HR and managers.
1. B)
HR, managers and employees.
1. C)
HR only.
1. D)
employees and managers.
1. E)
HR and employees.
21)
Talent Management is a subsystem of the HRIS mainly used by:
21)
______
1. A)
HR only.
1. B)
employees and managers.
1. C)
HR and employees.
1. D)
HR and managers.
1. E)
HR, managers and employees.
22)
Targus Inc. is a sports equipment retailer with 500 employees
that has just implemented a HRIS. One would expect the decision making
subsystem of the HRIS to be mainly used by:
22)
______
1. A)
employees and managers.
1. B)
HR only.
1. C)
HR and employees.
1. D)
HR, managers and employees.
1. E)
HR and managers.
23)
Selecting and implementing an HRIS can be time consuming as well
as costly. Before an organization decides to purchase a system, it is important
to ask which of the following questions?
23)
______
1. A)
What do the employees expect of an HRIS?
1. B)
What do the competitors do?
1. C)
Does the employee base have the required IT skills?
1. D)
What type of system does the organization need?
1. E)
Is the organization ready for an HRIS?
24)
A system that supports enterprise-wide or cross-functional
requirements, rather than a single department or group within the organization,
is known as a(n):
24)
______
1. A)
HRIS.
1. B)
relational database.
1. C)
electronic HR.
1. D)
intranet.
1. E)
enterprise-wide system.
25)
Talent Management is a subsystem of the HRIS mainly used by:
25)
______
1. A)
HR, managers and employees.
1. B)
HR and employees.
1. C)
HR only.
1. D)
employees and managers.
1. E)
HR and managers.
26)
A decision to purchase an HRIS can vary from one organization to
another based on their existing technology, ability to afford technology and
the size and culture of the company. However, there is some common ground that
all companies can agree on for adopting HR technology. Those reasons are:
26)
______
1. A)
cost savings only.
1. B)
faster processing of information, cost savings, and helping the
organization to achieve goals.
1. C)
faster processing of information only.
1. D)
cost savings and faster processing of information.
1. E)
helping the organization to achieve goals only.
27)
Typically organizations follow a process to select an HRIS.
Which of the following states the three phases accurately and in proper order?
27)
______
1. A)
adoption, implementation and institutionalization
1. B)
needs analysis, adoption and implementation
1. C)
adoption, institutionalization and follow-up
1. D)
needs analysis, implementation and institutionalization
1. E)
adoption, implementation and follow-up
28)
A company in the banking industry has decided to purchase an
HRIS and wants to choose a system. The organization is conducting a review of
company background, management and HR considerations, and technical
considerations. The company is in the ________ of the selection process.
28)
______
1. A)
implementation phase
1. B)
adoption phase
1. C)
selection phase
1. D)
institutionalization phase
1. E)
none of the above
29)
What are some of the areas factored in to pricing during the
adoption phase?
29)
______
1. A)
additional hardware requirements
1. B)
ongoing support requirements
1. C)
additional staffing needs
1. D)
training costs
1. E)
all of the above
30)
A company has concluded its adoption phase and has sent a
request to vendors to schedule demonstrations of the various systems available.
The company will ultimately choose one that most closely aligns with their
needs analysis, budget and management requirements. This is known as:
30)
______
1. A)
the adoption phase.
1. B)
selecting a proposal.
1. C)
request for information.
1. D)
request for proposal.
1. E)
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